KirkClemons

Chief Architect
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Everything posted by KirkClemons

  1. No there is nothing like that available in the software at this time. In my experience, lights are the biggest hog of resources when it comes to ray trace time. But it is possible to have a high surface count object that slows things down. These would generally be imported from 3rd parties though because our content team keeps all of our symbols at less than 10,000 surfaces a piece.
  2. I thought this was worth sharing for any Mac users that need to store information securely: http://www.howtogeek.com/227479/how-to-create-secure-notes-in-os-x/
  3. This catalog contains a lot of trim and moldings: http://3dlibrary.chiefarchitect.com/index.php?r=site/detail/713
  4. It looks like the material type has been changed. In other words, it's no longer glass. If you open the material properties for the glass you will want to make sure it's a 'Transparent' material.
  5. I just finished the upgrade this morning and have had no problems accessing this forum. It may be time to backup your Firefox bookmarks and reinstall using factory settings.
  6. Firefox may just have an older certificate cached in memory. You can try clearing Firefox's cache and reload the page. Also, for Firefox, you can click 'I understand the risks' and then click 'Add security Exception', which will add the certificate into Firefox's allowed sites list.
  7. Tif is just an image format, so most programs should be able to convert to this. You can even export your layout from Chief, though not to scale. There are also free tools online that you can use. I've personally used this site and it does a decent job for free: https://www.cometdocs.com/
  8. It's always been this way, but ideally, you would only see this if you were offline for more than 2 weeks. In this case a server issue caused multiple people to see a delay at the same time, but they were never truly offline, they just needed to wait longer to see Chief launch. However, the timeout is 5min. so understandably, most people assumed the program was locked up. So, in short, we do have a backup in place, it just takes the program 5min. until it will try the backup option. We'll be looking into this for future releases.
  9. The software checks for internet every launch. If no internet is available, it just launches in offline mode. It can do this for 14 consecutive days before you will need to reactivate online again. The issue that spurred all this is that our server encountered a problem on on part of the system. The software would still launch but it had to time out on the primary server before it attempted to access the secondary address. Yesterday, if you waited for that timeout the program would eventually launch. We are adjusting that timeout, and will come up with a plan to make that timeout less likely to be necessary in the future.
  10. chiefarchitect.com is back online.
  11. chiefarchitect.com seems to be experiencing problems. We are working on it and will update this thread as soon as we find the issue.
  12. The only documentation we have for it now is here: https://roomplannersoftware.com/help/ We are working on revamping the website soon. Just waiting for Apple to approve the new 4.0 version. I believe there are also some videos on our youtube channel: http://www.youtube.com/user/ChiefArchitectInc/ Oh, and also, there is a RoomTalk forum here: https://roomtalk.chiefarchitect.com
  13. There is a nice selection here: Northern Stone Supply Inc. | Paving Stone | Flagstone | Stepping Stone | Pool Coping | Stonetile™ | Pavers If I get time I may go through and create some textures from these images.
  14. Also, there are some flagstone textures here: http://texturelib.com/#!/category/?path=/Textures/brick/stone%20wall
  15. You mainly need to make sure you have the right site. If you clicked on something from a search page, then you may have been redirected to another site. This is the direct link to that site and it seems clean. Passes virus checks too. http://3d-diva.davidmichaeldesigns.com/page1_freetexture_homepg.html
  16. Try it in a 3D view, instead of floor plan view. The program may be selecting the base below the wall cabinet. In a 3D or elevation view, you can click on the wall cabinet. Also, you can insert appliances into cabinets through the cabinet specification dialog.
  17. Another way, which might save time in larger designs, is to select 'Edit> Reset to defaults' and choose 'Wall top heights' and 'Wall bottom heights'. You can select the scope as well, all floors or just the current floor.
  18. You can block them as an architectural block or convert them into a symbol as Mick mentioned: http://www.chiefarchitect.com/support/article/KB-00809/
  19. Try going to 'Edit> Preferences> Reset Options'. Click 'Reset Side Windows'. Then relaunch the program.
  20. When you click 'Library> Update Catalogs/Install Core Content' it only checks for updates. To toggle the library browser, you will need to select 'View> Library Browser'.
  21. Can you attach a screen capture of what you see in your library browser please? That's usually the place to start.
  22. If you shift-select all folders and objects in the User Catalog, you can export everything at once and save it into a single .calibz file. Same principle is covered here: http://www.chiefarchitect.com/support/article/KB-00091/
  23. I would recommend exporting the User Catalog to a .calibz file. Then you can import it on the laptop. This will ensure that you don't lose any referenced files along the way.
  24. From the album: KirkClemons

    Rendering created for Knowledgebase article KB-00660 http://www.chiefarchitect.com/support/article/KB-00660/
  25. You will need their login credentials to access plans on their account. There is no sharing option in Room Planner yet.