kwhitt

Hey Mick. Thanks for the reply. I do have the sink symbol with the appropriate Z position - see attached. It only seems to happen when I create a custom countertop by selecting all the base cabinets first. I will report this to Tech Support. The client requested side access to this cabinet for their electrical toothbrush. I thought it weird too as the fronts access is just as convenient in this case.

Thanks for taking a look Joe. TEMP.zip

I've noticed that the countertop holes for sinks don't fill in correctly once the cut-out is made. This is happening when I create a custom countertop mostly. Anyone got a workaround for this? When I first insert the sink, it looks fine, but later I get the gap shown in the image attached. Thanks...

There was an update a few days ago and the first one since this post started. I can confirm that it does not happen on every job. It happens with all my custom hardware symbols though.

Any update on this bug? Dermot said it would hopefully be fixed in the next update. It is not! Creating a CAD detail from view for every elevation is too much work (do lots of kitchens and baths). Please advise.

Sorry Mick. Just seeing where you asked which driver I was using. It's the 30.0.14.7141 version. What are you running into?

I noticed that Windows Update did NOT find the latest driver for my RTX 3090 card. I had to go directly to NVidia to download. Here is a link for the latest RTX 3080 driver: https://www.nvidia.com/Download/driverResults.aspx/179682/en-us I mention the above if you are merely relying on Windows Update to give you the latest - it won't.

Thanks D. Scott. I've been using rendering software for about 25 years and only in the past 5 has all the training sunk in. I made great headway when I started studying photography as the same principles apply. It's all about light balance and contrast. After a while you develop an eye for it - although I hate to admit that it took me so long to grasp these concepts. In full disclosure, I did adjust the curves on the image above in Photoshop, but that was it. It would be great if Chief offered some post production within the software, but I suspect that's coming.

Thanks Mark. I'd love to hear what you think of it. I was fortunate yesterday in that I had a new project to start, so took a chance on the update. I don't think you'll be disappointed. I was just complaining about the standard renderer and opened a support ticket only a week ago. Tech support was professional as always, but I didn't really expect the update this soon (and as complete as it was).

Thanks Jason. I do my share of CD's too, but have the most fun with rendering (when there's time).

Thanks Marckus. I looked into Lumion a while back and concluded it was too expensive to add to my tool set considering I already have subscriptions for AutoCAD, FormZ, Cinema 4D, Corona Renderer, UV Layout, and Marvelous Designer. I was using these other applications exclusively before finding Chief a couple of years ago. Chief sure has streamlined my workflow; however, I still create most of my own 3D symbols outside of Chief.

Mick - let me know what you think when you take it for a spin. I am impressed that they were able to fix so many things with both render engines in one update. Very cool that I was able to complete this one job yesterday in about 5 hours and the renders look as though I spent days...

This new update from today is everything I'd hoped it would be. Reflections behind glass now work perfectly even with refraction. They were even able to restore the standard renderer to its former state. This software just keeps getting better and better.

You are correct. That's the office machine with the NVidia Quadro RTX 5000 which I rarely use. I work from home where I can actually get something done these days. I only go to the office two days a week to meet with clients.

Mark - It certainly is feature rich. Other than the standard renderer and the hardware lines disappearing in elevation view, I have not encountered any other issues - not to discount those problems. I really appreciate the new cabinet dialog box which allows me to build just about anything and the accuracy is such that I can use the output for shop drawings without a CAD detail from view. I just ordered a new computer with the RTX 3090 card, so looking forward to diving into PBR w/ RR. That said, I'd stick with the Standard Renderer if it performed like it did in X12.

Okay, will wait to hear from tech support.

Will do. Does Chief have an FTP server where I can upload large files? I'll send both the X12 and X13 if you want them.

Thanks Mick!

Hey Mick. Agreed. I opened a case with tech support. Will let everyone know what they say. I just noticed something else that's really strange. It appears the ceiling gets lighter while the floor gets darker - exactly the opposite of what should happen with down lights at the ceiling. Notice that the "banding" around the vaulted ceiling is washed out in the 2nd image (X13) and the carpet under the sectional sofa is dark (can barely notice the pattern). This is the opposite of what I'd expect with a room illuminated by down lights. Materials that contain image maps (textures) like the beaded board ceiling, art, etc. don't seem to vary between the two versions except for those closest to the floor.

Here are a couple more comparisons between X12 and X13 from the same project.

Hey Chop - not sure what's going on with the shadows. I could always get quick, decent results with the standard renderer - now not the case. I suspect the ambient occlusion is not working. That would go a long way to improving the images. I'm tempted to stick with X12 for now, but there are so many cool new features in X13. I am blown away by the control I have over cabinet door and drawer reveals, but I much prefer the results I was getting from X12. We do a lot of cabinetry!

I forgot to mention that the ambient occlusion is maxed out at 100%. It's as if there is no ambient occlusion at all.

I realize there will be differences between X12 and X13 when it comes to the rendering engine; however, the standard renderer in X13 looks awful compared to the results I got in X12. The new standard render looks completely washed out even when I decrease material brightness. I've also played around with ambient settings. It appears the shadows aren't dark enough and I don't see where I have any control over the darkness/brightness of shadows. There's also something strange happening with the cast shadows in the image below. The first image is X12 and the second is X13. Are there plans to improve this or is the focus solely only PBR with real-time raytracing? If so, that's unfortunate as the standard renderer was great at turning out a quick image.

It would be redundant as Dermot has already stated they are working on it. From Dermot in response to the original poster: "Regarding the missing lines for cabinet hardware, I believe that this is the result of a bug in X13. Upgrading your computer is very unlikely to have any affect on this. We are currently working on a fix for this and hope to have it available in the next update. For now, if you turn off color and then find you have some missing lines, they should come back if you use the Rebuild 3D tool. You should always report these kinds of problems to our technical support team if and when you run into them."