Nearly unusable plan (already been through tech support)


Tdgdesign
 Share

Recommended Posts

Hi all,

I have an important residential project heading into CDs, and the model has become so slow it’s barely workable. Deleting a single window in a 3D view takes about 4 seconds, and undoing it takes another 4. A new blank plan is lighting fast on the same (brand new) machine, so it’s this model specifically.

I’ve already sent the plan to Tech Support, and they were like "we dunno". I’ve also spent a full day testing it myself on a copy.

Here’s what I’ve ruled out so far:

Layers / auto-rebuilds: turning off all layers and all auto-rebuilds makes no difference.
Object types: deleting fixtures, furniture, cabinets, millwork, roof planes and so on one type at a time, none makes a big difference on its own.
Walls: removing sections of walls, or switching every wall to a simple default wall type, also makes little or no difference.
Textures: Vector View (no textures) is no faster.
Undo: turning undo off saves only about 0.35 seconds.
Graphics card: Chief is running on the RTX 5080 (DirectX 12). CPU usage stays at about 3 cores and the GPU sits mostly idle.


It looks like the delay simply grows with the size of the model (about 245,000 surfaces) rather than coming from one bad object. Deleting the whole main floor makes it fast again.

I’ll admit not everything in the model is drawn perfectly, but I’d expect professional software to handle a moderately complex custom home like this. I really like working in Chief and I’m close to the finish line, so I’d much rather fix this than export to AutoCAD and forget about Chief

 

I’ve attached the plan, with cabinets removed to fit the upload limit. If anyone can find the source of the lag, I’ll gladly pay for your time.

.

Thanks in Advance!!

Brayden

Tuscher Design Group

Chief Architect Premier X17 (Build 27.3.3.15)
Laptop: Lenovo Legion Pro 7 16AFR10H
CPU: AMD Ryzen 9 9955HX3D, 16 cores / 32 threads
RAM: 32 GB DDR5-5600 (2 x 16 GB)
GPU: NVIDIA GeForce RTX 5080 Laptop GPU (driver 32.0.15.8205, Dec 2025)
     + AMD Radeon 610M integrated graphics
Storage: 1 TB SK Hynix NVMe SSD
Display: 2560x1600 laptop screen + 1920x1080 external monitor
OS: Windows 11 Home, version 10.0.26200 (64-bit)

 

 

Bouchard cleanup (forum).zip

Link to comment
Share on other sites

1 hour ago, Tdgdesign said:

I’ve attached the plan, with cabinets removed to fit the upload limit. If anyone can find the source of the lag, I’ll gladly pay for your time.

youre upload didnt include materials and im not experience the slow down, this points to a material file that has too many pattern lines. you can prove this on your end by ging to 3d/materials/plan materials then merging all materials in one and check on the slowness.

also this plan has a ton of model repairs.
Attempting to export a 3d file produced a ton of errors, more than ive ever seen
attached the export message logMessage Log.txt
 

Link to comment
Share on other sites

Hi,

Thank you for your reply - sorry for my ignorance but what is a model repair? 

I merged everything and it didn't help at all....

Also, you are running X18 so maybe that accounts for why you are not seeing the slowness? 

 

Brayden

Tuscher Design Group

Chief Architect Premier X17 (Build 27.3.3.15)
Laptop: Lenovo Legion Pro 7 16AFR10H
CPU: AMD Ryzen 9 9955HX3D, 16 cores / 32 threads
RAM: 32 GB DDR5-5600 (2 x 16 GB)
GPU: NVIDIA GeForce RTX 5080 Laptop GPU (driver 32.0.15.8205, Dec 2025)
     + AMD Radeon 610M integrated graphics
Storage: 1 TB SK Hynix NVMe SSD
Display: 2560x1600 laptop screen + 1920x1080 external monitor
OS: Windows 11 Home, version 10.0.26200 (64-bit)

Edited by Tdgdesign
Link to comment
Share on other sites

Hi Renerabbitt,

 

I just downloaded X18 and it's still running slower.

Another question for you: Since our hardware is close, could you tell me exactly what you’re seeing? In a Perspective Full Overview, select one window, press Delete, and roughly how many seconds until it’s done? Then the same for Undo. For me it’s ~3–4 seconds each way in X17, and slightly slower in X18.

 

I am not trying to be a pest, but I am going crazy over here...

 

Brayden

Tuscher Design Group

Chief Architect Premier X17 (Build 27.3.3.15)
Laptop: Lenovo Legion Pro 7 16AFR10H
CPU: AMD Ryzen 9 9955HX3D, 16 cores / 32 threads
RAM: 32 GB DDR5-5600 (2 x 16 GB)
GPU: NVIDIA GeForce RTX 5080 Laptop GPU (driver 32.0.15.8205, Dec 2025)
     + AMD Radeon 610M integrated graphics
Storage: 1 TB SK Hynix NVMe SSD
Display: 2560x1600 laptop screen + 1920x1080 external monitor
OS: Windows 11 Home, version 10.0.26200 (64-bit)

Link to comment
Share on other sites

53 minutes ago, Tdgdesign said:

I am not trying to be a pest, but I am going crazy over here...

can you please either export as a project(managed mode) file or a backup including textures(unmanaged mode) so we can test if its a texture problem

Link to comment
Share on other sites

41 minutes ago, Mark3D said:

I tried with laptop rtx2070 no lag

@Mark3DThanks for looking! Are you trying in 2d plan view? I don't really get lag there either it's only in 3D perspective view if I delete anything...

Edited by Tdgdesign
Link to comment
Share on other sites

1 hour ago, Tdgdesign said:

@Mark3DThanks for looking! Are you trying in 2d plan view? I don't really get lag there either it's only in 3D perspective view if I delete anything...

It was 3d overview and all was good

But your project managment file is slow 6 seconds to delete a window

Link to comment
Share on other sites

You have 

16 hours ago, Tdgdesign said:

Here is a link: https://www.swisstransfer.com/dl/01a17b13-305b-717d-8de8-8a8ad1968d86

 

I can't thank you enough for looking into this....

you have several material files that are using complex patterns in the pattern panel. I have told chief this many times, that these complex patterns create thousands of vector lines that can slow down certain CPUs. Delete the custom pattern from your stone
Also this model has a bunch of substandard modeling practices making the rebuild of roofs and walls more intensive. These aren't causing huge slow downs but minor ones. 
Also your schedules create slow downs, as every bit of data being sent to them has to rebuild every time you do anything
Lastly, avoid having a plan view open and displayed side by side with a 3d view because chief has to reproduce both views for every action. Just keep one open and on display at a time

Edited by Renerabbitt
  • Like 2
Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share