Exterior Room


BruceKC
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When we click outside our plans, we get the "shadow" around it which is the "exterior room.  For some reason, last week, my program stopped doing that and instead there is only a very tiny pair of lines instead of the shadow. Support didn't know how to fix it and it's driving me crazy.  Does anyone know of a reason that this might have happened and how to restore it?  Thanks.

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I suspect that this has something to do with your preferences as Ryan has suggested.  You can always verify this by using the Reset Preferences tool to restore your preferences to the OOB defaults.

 

If that does not work, then you might want to contact tech support.

 

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Thank you everyone!  I reset my preferences and everything is now working.  I have no idea what happened, but I really appreciate everyone's time and help as always.

 

Have a great week my friends!

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