KauaiJon

Opening x12 files using x11

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Trying to open a .plan file using x11 and it says I'm using an older version but I don't have the money to upgrade from x11 to x12... Is there a way around this? 

 

Thanks for any information 

-Jon

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8 minutes ago, KauaiJon said:

Is there a way around this? 

 

No.

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I bought x11 not even a year ago... now I'm forced to upgrade? Pretty lame if you ask me... 

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X12 is likely in your digital locker if it actually was less than a year ago.   Take a look and download if it is there.

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Thanks Chopsaw, Its not in there. I bought x11 on October 9th 2019.. Guess I just missed the cutoff or something... All good 

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22 minutes ago, KauaiJon said:

I bought x11 not even a year ago... now I'm forced to upgrade? Pretty lame if you ask me... 

 

You’re not being forced to upgrade.  You can keep creating and editing X11 plans all you want.  The real question is this:


Where did you get an X12 plan file?  That had to have been some choice you made, no?

 

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A client rented Chief for a month to hone in his floor plan and then gave it to me to do the rest. :)

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7 minutes ago, KauaiJon said:

Thanks Chopsaw, Its not in there. I bought x11 on October 9th 2019.. Guess I just missed the cutoff or something... All good 

 

I would check with Sales.  There may be a mistake or a substantial discount on an upgrade.

 

If you just need to look at the file you could do that with the trial version.

 

You also have the option to rent.

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6 minutes ago, KauaiJon said:

I bought x11 on October 9th 2019

 

X12 should be available.

 

I just opened X11 and ...

 

 

Program Updates for Version X11

You appear to have the latest update for Chief Architect X11 installed. There are no updates available for that version, but the new version—Chief Architect X12—is now available for upgrade.

Thank you for keeping your software up-to-date. You can check back at any time by selecting Help> Download Program Updates from the menu within your application.

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There is no way to open an X12 plan in X11 or earlier.  

 

If you purchased a new license of the program directly from Chief Architect, it should have come with one year of SSA which would allow you to get the upgrade to X12 for free.  Please contact our customer service or technical support team during our normal business hours for additional help. 

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