ExcelNow2 Posted June 10, 2020 Share Posted June 10, 2020 My issue is with Perspective view also. In x12 I cant get to the welcome screen when I start the program. I can right click on a CA file select open with. CA x12 will open the floor plan & I can work in it. The moment I select perspective view CA X12 Locks up. I tried uninstalling and reinstalling. I have tried the repair option to no avail. Next I will try to see if the video drivers need updating. Link to comment Share on other sites More sharing options...
Chopsaw Posted June 10, 2020 Share Posted June 10, 2020 3 minutes ago, ExcelNow2 said: I cant get to the welcome screen when I start the program. That is a setting in Preferences > General > Startup Options. The other is likely a video driver or check your Video Card Status in Preferences and make sure Chief is using your dedicated card. Link to comment Share on other sites More sharing options...
ExcelNow2 Posted June 10, 2020 Share Posted June 10, 2020 chief is using the video card. It is listed in the preferences. Not sure where else to look but I must find the answer Link to comment Share on other sites More sharing options...
Dermot Posted June 10, 2020 Share Posted June 10, 2020 This does not sound like it is related to the original poster's problem. It sounds more like a video card or driver issue. See if this tech article helps: https://www.chiefarchitect.com/support/article/KB-00106/troubleshooting-3d-camera-view-display-problems-in-chief-architect.html If all else fails, then contact our technical support department during our normal business hours. Link to comment Share on other sites More sharing options...
ExcelNow2 Posted June 11, 2020 Share Posted June 11, 2020 After and update from windows/Dell my computer decided to use my motherboards Intel video driver instead of the Nvidia Card for my 1st monitor. I decided to check this after I discovered that the perspective view works fine on my 2nd monitor. Oddly, Advanced display settings say the Nvidia Card is running both monitors. I am going to uninstall the intel diver to see what happens. Link to comment Share on other sites More sharing options...
Kbird1 Posted June 11, 2020 Share Posted June 11, 2020 1 hour ago, ExcelNow2 said: I am going to uninstall the intel diver to see what happens. Windows 10 will likely just replace it..... try disabling the Intel iGPU in the computer's Bios instead..... should force it to use the Nvidia only ...if the option is available? M. Link to comment Share on other sites More sharing options...
sandimc1n Posted November 16, 2021 Author Share Posted November 16, 2021 Problem Solved The problem ended up being old material images from previous CA versions. I used these materials in my trim and they appeared empty or Blank. Once I changed the material to one from the more recent version it worked fine. Link to comment Share on other sites More sharing options...
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