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alheims

Need help - missing cursor/crosshairs

By alheims, in General Q & A

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alheims    1

alheims
Posted

A bit frustrated here...

First issue: It doesn't matter what drawing or what size the plan is, I can work away without a problem, but the issue shows up when I open a 3d view and then attempt to close it. I can have multiple 3d views open but if I close them all, my crosshairs disappear from my drawing space. I can move the cursor off the screen to select buttons, but once I place it within the drawing space again, poof, it's gone. If I leave one 3d view open, I can keep working though. So I have to close the plan and reopen, or make sure I leave a 3d view open. This is also apparent within the library 3d views, although that's hit or miss it seems.

Second issue (probably related): I'm working on a window schedule and can zip around in there, UNTIL I attempt to change the label. I click on "Specify Label" but it doesn't change *on screen*. I can type in the box to change it, but can't see what's being typed until after I close the window dbx and open it again.

 

I'm assuming a graphics card thing, but I don't know for sure. (See attached)

 

Any suggestions to help alleviate my frustrations would be appreciated. Thanks :)

 

 

 

Screenshot 2018-08-31 08.42.41.png

Screenshot 2018-08-31 08.42.08.png

Screenshot 2018-08-31 08.42.20.png

Screenshot 2018-08-31 08.42.29.png

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DavidJPotter    324

DavidJPotter
Posted

Updating your video card drivers is free for most cards, that is the first thing I would do. Then I would check my Mouse software drivers and general Operating System health.

 

DJP

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rlackore    407

rlackore
Posted

You show 3 displays: 1 & 2 are driven by the integrated Intel HD Graphics P530 chipset; 3 is driven by the discreet Nvidia Quadro M3000M. I wonder if this may be the source of your issues. I'm guessing you have a mobile workstation and the higher-end Quadro card only has a single port. Maybe unplug the Quadro monitor and see if the problem persists on the Intel displays, or vice-versa.

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Ikedcr    2

Ikedcr
Posted

What David Potter said is probably the answer to your problems.

 

I had this EXACT same thing happen to me two weeks ago.  I updated the video card driver and that took care of it 100%. 

 

 

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alheims    1

alheims
Posted

I just disabled the NVIDIA driver and it fixed the problem, so I updated the NVIDIA driver from the Dell site but nothing changed. I went directly to the NVIDIA site and downloaded the driver and it's fixed. 

 

Thanks, guys! :)

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Chopsaw    661

Chopsaw
Posted

Any chance you could post the version number of the bad driver in case others are experiencing related symptoms ?

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