Richard_J Posted December 20, 2016 Share Posted December 20, 2016 v X5 I uninstalled the program then reinstalled the program and the problem still exists. The program says that there are no backup files available in order to restore the toolbars. What do I do now? Link to comment Share on other sites More sharing options...
DRAWZILLA Posted December 20, 2016 Share Posted December 20, 2016 Go to Chief's data file and open toolbars file and see if anything is there, if not Copy your older version tool bar file to this location, new versions update themselves but not in X5. You my just have to create them again. Easy to do just about 10 minutes. X5 might be the version Chief changed how the toolbars worked but not sure exactly what version that was. Link to comment Share on other sites More sharing options...
Dermot Posted December 20, 2016 Share Posted December 20, 2016 Try this help article (which I found by searching the knowledge base for "missing toolbars"): https://www.chiefarchitect.com/support/article/KB-00467/troubleshooting-missing-toolbars.html If this does not help, then I would recommend contacting technical support. Link to comment Share on other sites More sharing options...
GeneDavis Posted February 5, 2017 Share Posted February 5, 2017 I've tried the reset and no luck. I'm dead in the water and need to contact technical support. Edit: fiddled some more and got them back. This all began with me opening up a plan file, got a message saying the file cannot open and is corrupted, try opening one from the backup archives, which I did, and in doing so got no toolbars. Link to comment Share on other sites More sharing options...
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