John_Jones

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Everything posted by John_Jones

  1. Good day all, We have just released an update for X9. This is the 19.3.1.7 update and includes a few fixes that are listed in the attached Update Notes. chief-architect-19-3-1-7-update-notes.pdf
  2. Good Day everyone! We have just released the X9 - 19.3 update. You can download the 19.3.0.49 build from your Digital Locker. I have attached the update notes here for your review. John chief-architect-x9-3-0-49-update-notes.pdf
  3. We released the latest update to X9 - 19.2.0.39 is now available. Attached here are the release notes.chief-architect-x9-2-update-notes.pdf
  4. And, along with the update come the update notes! chief-architect-x9-update-notes.pdf
  5. We are really excited about the X9 release. Attached here are the Change Logs for this release. This log lists changes to existing features and tools. chief-architect-x8-x9-changelog.pdf
  6. Both the Reference Manual and User's Guide links have been updated. Thank you for catching this!
  7. Hi All, Friday afternoon we released an update to X8. You can download the 18.3.2.2 update from your digital locker. The update notes are attached here. chief-architect-x8-update-notes.pdf
  8. Hi All, We have just posted the 18.3.1.2 update for Chief Architect X8. The update notes are attached. chief-architect-x8-18.3.1.2-update-notes.pdf
  9. We have a new update for Chief Architect X8 that has just been released. This rapid update was made to address a single issue. You can read the attached update notes. John chief-architect-x8-2-1-2-update-notes.pdf
  10. We have just released the 18.2.0.42 update. I have attached the update notes here as well. chief-architect-x8_2-update-notes.pdf
  11. Attached you will find a copy of the change log for features and fixes that were completed between the final update of X7 and the public beta release of X8. chief-architect-x7-x8-changelog.pdf
  12. Hi All, A minor update was released yesterday to correct a couple of issues that cropped up. Build 18.1.1.4 is in your digital lockers or available through the Check For Program Updates Help menu item. A copy of the update notes is attached here. John chief-architect-x8-update-notes.pdf
  13. In case you missed them, here are the update notes for 18.1.0.41 chief-architect-x8-update-notes.pdf
  14. The videos from the User Group Meeting were all added to playlists based on the topic being covered. You can still find them all easily using the search box on the video page, (left side, not top right search box) using UGM as the search term. They are video # 1910 through 1956 as well. I hope this helps!
  15. I should have included that you can still contact support through our website - support.chiefarchitect.com and create a new ticket.
  16. The phone company has been contacted. We are in the midst of a pretty powerful wind storm and it looks like lines are down. John Jones
  17. We have just posted an update for X7. The 17.3.1.1 update corrects a single important issue. You can read the release notes here: Release Notes
  18. The latest X7 update has been released. You can review the update notes here: http://cloud.chiefarchitect.com/1/pdf/documentation/chief-architect-x7-update-notes.pdf
  19. Hi Rob, I believe that this issue was resolved recently but left a few people in the state you are in. If you could email me with the names of the seminars you show "owned", I can get this resolved for you. John johnj@chiefarchitect.com
  20. Here is the plan file if you would like to look at the windows. corner window.plan
  21. I should have posted the image~!
  22. Probably the best one I have seen was done with the Pass-through window tool and a small invisible room. The glass in the windows are slabs. Don't forget to set your Plan Default to "Ignore Casing For Opening Resize" and turn off the frame on the pass-throughs.
  23. We have prepared an interim update to correct two important issues in X7. The update notes for 17.1.2.2 are attached. chief-architect-17.1.2.2-update-notes.pdf
  24. Hello All, As we have stated earlier, this is not a trivial problem and manifests itself only on a specific video card manufacturers hardware. Our development staff does understand that this has impacted productivity for some of you, though, and is continuing to work on this issue with the third parties involved as well as looking at changes to Chief Architect that may resolve the problem. The issue has to do with drawing a single pixel, horizontal line on screen consistently. There is a setting in Preferences that can resolve the issue for you by forcing the lines to draw at a minimum of 2 pixels, though it may make other lines on screen render larger: Preferences>Appearance – Line Weights – Minimum Display Weight: 2 Pixels We will continue to work toward a permanent resolution with the highest priority and hope that this suggestion will be helpful until then.
  25. Hello All, As we have stated earlier, this is not a trivial problem and manifests itself only on a specific video card manufacturers hardware. Our development staff does understand that this has impacted productivity for some of you, though, and is continuing to work on this issue with the third parties involved as well as looking at changes to Chief Architect that may resolve the problem. The issue has to do with drawing a single pixel, horizontal line on screen consistently. There is a setting in Preferences that can resolve the issue for you by forcing the lines to draw at a minimum of 2 pixels, though it may make other lines on screen render larger: Preferences>Appearance – Line Weights – Minimum Display Weight: 2 Pixels We will continue to work toward a permanent resolution with the highest priority and hope that this suggestion will be helpful until then.