John_Jones

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Everything posted by John_Jones

  1. Both the Reference Manual and User's Guide links have been updated. Thank you for catching this!
  2. The videos from the User Group Meeting were all added to playlists based on the topic being covered. You can still find them all easily using the search box on the video page, (left side, not top right search box) using UGM as the search term. They are video # 1910 through 1956 as well. I hope this helps!
  3. I should have included that you can still contact support through our website - support.chiefarchitect.com and create a new ticket.
  4. The phone company has been contacted. We are in the midst of a pretty powerful wind storm and it looks like lines are down. John Jones
  5. Hi Rob, I believe that this issue was resolved recently but left a few people in the state you are in. If you could email me with the names of the seminars you show "owned", I can get this resolved for you. John johnj@chiefarchitect.com
  6. Here is the plan file if you would like to look at the windows. corner window.plan
  7. I should have posted the image~!
  8. Probably the best one I have seen was done with the Pass-through window tool and a small invisible room. The glass in the windows are slabs. Don't forget to set your Plan Default to "Ignore Casing For Opening Resize" and turn off the frame on the pass-throughs.
  9. Hello All, As we have stated earlier, this is not a trivial problem and manifests itself only on a specific video card manufacturers hardware. Our development staff does understand that this has impacted productivity for some of you, though, and is continuing to work on this issue with the third parties involved as well as looking at changes to Chief Architect that may resolve the problem. The issue has to do with drawing a single pixel, horizontal line on screen consistently. There is a setting in Preferences that can resolve the issue for you by forcing the lines to draw at a minimum of 2 pixels, though it may make other lines on screen render larger: Preferences>Appearance – Line Weights – Minimum Display Weight: 2 Pixels We will continue to work toward a permanent resolution with the highest priority and hope that this suggestion will be helpful until then.
  10. Hello All, As we have stated earlier, this is not a trivial problem and manifests itself only on a specific video card manufacturers hardware. Our development staff does understand that this has impacted productivity for some of you, though, and is continuing to work on this issue with the third parties involved as well as looking at changes to Chief Architect that may resolve the problem. The issue has to do with drawing a single pixel, horizontal line on screen consistently. There is a setting in Preferences that can resolve the issue for you by forcing the lines to draw at a minimum of 2 pixels, though it may make other lines on screen render larger: Preferences>Appearance – Line Weights – Minimum Display Weight: 2 Pixels We will continue to work toward a permanent resolution with the highest priority and hope that this suggestion will be helpful until then.
  11. John_Jones

    Sm green logo

    From the album: logo

  12. I'm up to about a thousand items and getting bored. When you are ready to give, I'll reveal the tool.
  13. The "Command" key on the Mac will give you the same functionality as the Control key on a PC. To keep your scroll bars visible, go to the System Preferences, General and select "Always" on the Show Scroll Bars setting.
  14. I later found that when I plugged my phone into my computer, it became the F: drive. When I unplugged my phone and the F: drive was no longer there, the issue went away. There may have been a custom texture, material or referenced file that was on an F: drive on the originators computer that caused this message to appear on my system. The error message certainly isn't clear on what the issue is, but now at least, we have an idea on how to avoid it.
  15. We received a totally different plan from another customer that was NOT having this issue, but it did happen to me, on my machine only. We were unable to reproduce it on any other computer. I was able to solve the problem by saving the plan with a new name in a new location. If you are still having the issue, try this step and see if it doesn't resolve it for you. BTW, I was able to continue working with the plan... after clicking Cancel 36 times to that message! We will continue to look into this issue to see if we can't find the underlying cause.
  16. It's been my experience that the Hotkey for this snap setting is usually the culprit. I generally remove the hotkey settings (or change assignments) for all of the snap properties as 0,4,5,6,7,8,9 seem to get accidentally hit too often!