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mholman

Crash On Saving / Opening

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Hi,

 

I just purchased and installed Chief Architect Home Designer Architectural on a PC with Windows 10.  Everytime, I go to Open or Save, the program crashes.  Anyone have this experience?

 

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The Home Designer products have their own forum -- HomeTalk. Please post there for the best help.

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I would try uninstalling and then reinstalling the program.  If you still experience the problem, then please contact our technical support department during normal business hours on Monday.

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Had a similar problem when I upgraded to win 10.

 

Went round and round.  It was hit or miss, but whenever I tried to export or "save as", Chief would crash.

 

I tried many things.....eventually I made a new user account (new desktop) and copied all my stuff over.   That solved my issues. 

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There have been noted problems with user accounts being corrupted when upgrading to Windows 10. Had this happen on one of my systems. If this happens there can be some weird effects as certain permissions may not be intact. My so,ution was the same as Justins, create a new admin user account and delete the former one. Everything worked fine after this.

 

Graham

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