X17 bad start

[GeneDavis]

I just downloaded X17, set it up to import everything from X16, opened the file I'd been working on, and it locked up at 25 slow passes into a PBR render.

 

X16 blitzed the PBR which was set with a 50 pass max and lines drawn over no extends no squiggle.

 

Now X17 cannot open the file and shows me this.

 

[JKEdmo]

11 minutes ago, GeneDavis said:

I just downloaded X17, set it up to import everything from X16, opened the file I'd been working on, and it locked up at 25 slow passes into a PBR render.

 

X16 blitzed the PBR which was set with a 50 pass max and lines drawn over no extends no squiggle.

 

Now X17 cannot open the file and shows me this.

 

 

Take advantage of tech support.  It's paid for and usually they are pretty responsive.

 

Otherwise, you might try repairing the program installation:

 

 

 

[RickyP]

I am having some serious issues with X17 also.

1. I have screen flickering when drawing in normal mode.
2. Very slow response when looking for library items or material editing.
3. Almost unusable response time when working on complex CAD details.

Is anyone else suffering?

Cheers,

Rick

[CarrieS]

Often the best solution is simply updating your graphics driver. We can get odd behavior even outside of camera views if your graphics driver is out of date so definitely worth completing this simple step.

 

https://www.chiefarchitect.com/support/article/KB-00106/troubleshooting-3d-camera-view-display-problems-in-chief-architect.html

 

Outside of that, 3rd party port replicators and docking stations can have their own drivers that might need updating.

There are some software out there that does not play well with Chief Architect. Visit our Known Incompatibilities page for the list.

You would also see odd behavior and potentially crashing if your monitor is plugged into your Motherboard instead of your Graphics card. 

 

If you continue to have trouble please contact our Technical Support Team so we can help diagnose the problem.