BrookeMacklin Posted November 23, 2024 Share Posted November 23, 2024 Hello, I am trying to download manufacturer and other catalogs, but Chief will not allow me. There is no error message, but when I try to download I see 0% progress then the window simply closes. Has anyone experienced this? Link to comment Share on other sites More sharing options...
DavidJPotter Posted November 24, 2024 Share Posted November 24, 2024 No, not yet anyhow. Sorry you are. You might try a different browser... DJP Link to comment Share on other sites More sharing options...
DBCooper Posted November 24, 2024 Share Posted November 24, 2024 Here is a tech article that might help: https://www.chiefarchitect.com/support/article/KB-02772/troubleshooting-library-download-issues.html If that doesn't help, then I would contact tech support on Monday. 1 Link to comment Share on other sites More sharing options...
DeLayDesign Posted November 26, 2024 Share Posted November 26, 2024 We had issues with updating catalogs once upon a time - We had to delete the catalog then reinstall it fresh. I assume it was some kind of communication error in Chief with the website. Are you trying to download directly through Chief architect or through the website? Link to comment Share on other sites More sharing options...
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