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IanPellant

Chief X6 Catalogs

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Umm... having a problem logging into the Support Center... seems to want to ignore me and is not using my credentials for the new Chief Talk or my Digital Locker... and so far has not given me a response to the request for password... so I'll post here...

 

I'm having a ghost bug that pops up every few days.

 

The User Catalog disappears from the Library lists. The icon does not have the expand arrow and nothing seems to get it to refresh.

 

Only solution so far is to close Chief (Build 16.1.1.9x64) and re-open to force a refresh of the Libraries. User Catalog will then list again.

 

Screen shots attached.

 

Several CA versions ago there was a Library Refresh command... seems we may need it again ?

 

Cheers,

Ian

 

post-403-0-28623500-1394761675_thumb.jpg

post-403-0-60046200-1394761696_thumb.jpg

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Hi Ian, hope they get this sorted for you soon as builder clients are always wanting things done yesterday.

 

All the Best,

 

Manuel Trantalis.

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probably best to contact tech support

they are closed on the weekends

Lew

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Hi Ian,

There is a new update, v16.2.0.47x64

That may fix the issue. it fixed library ghosting issues i had!

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