janquin Posted April 21, 2022 Share Posted April 21, 2022 very basic but i am trying to do a 3-story commercial building. 1. i am unable to save these files because this error pops up. 2. i have all floors on 1 plan layout and if i try to build floors it does not allow me. am i not saving or organizing documents correctly? Link to comment Share on other sites More sharing options...
Gawdzira Posted April 21, 2022 Share Posted April 21, 2022 Rename/name the file and retry. Link to comment Share on other sites More sharing options...
janquin Posted April 21, 2022 Author Share Posted April 21, 2022 i have done that, the error says that the file may be locked by an active plan or layout Link to comment Share on other sites More sharing options...
Gawdzira Posted April 21, 2022 Share Posted April 21, 2022 Reboot? This is not something I have seen before. Link to comment Share on other sites More sharing options...
Kbird1 Posted April 21, 2022 Share Posted April 21, 2022 Try saving to a Client Folder, on you local computer, not your Chief Archive which appears to be out on a Network Drive somewhere or perhaps iCloud or OneDrive?...... M. Link to comment Share on other sites More sharing options...
Dermot Posted April 21, 2022 Share Posted April 21, 2022 Did you try using the "Check Knowledge Base" button? Did you try searching our tech articles? See if this article helps: https://www.chiefarchitect.com/support/article/KB-00964/message-the-file-appears-to-be-locked.html If not, then you should probably contact tech support. Link to comment Share on other sites More sharing options...
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