Household Posted February 11, 2021 Share Posted February 11, 2021 I just got a new Windows 10 laptop with a Intel Iris Xe graphics card. I installed Chief Architect X10 and opened my existing plans, as well a new one. The materials in the 3D camera view are all messed up. I read on the support documentation that the graphics driver might need to be updated, so I contacted HP and got that fixed. The problem seemed to be resolved for some materials but not for all. Chief Architect says the graphics card is supported but I just don't know what to do. The attached pics are what this bathroom looks like on my new laptop and what it looked like before with the materials rendering correctly. After buying the new laptop I can't afford to update Chief Architect too. Anyone have suggestions? Link to comment Share on other sites More sharing options...
Chopsaw Posted February 12, 2021 Share Posted February 12, 2021 Check your Render settings in Preferences such as "Hardware Edge Smoothing" and "Texture Compression" What video card was in your last laptop ? https://www.chiefarchitect.com/products/sysreq.html 1 Link to comment Share on other sites More sharing options...
Chopsaw Posted February 12, 2021 Share Posted February 12, 2021 https://laptoping.com/gpus/product/intel-iris-xe-g7/ Question Pat S. – January 19, 2021 Software I need to download says “ 3D class video card with 1 GB of memory or higher and support for hardware acceleration.” Is the Intel Iris Xe sufficient? Notify me of replies Dan – January 19, 2021 Hi, generally the Intel Iris Xe isn’t a “3D class video card”. It’s an integrated graphics processor which uses the notebook’s main memory since it hasn’t its own. It is much weaker than what’s usually considered to be 3D class video cards with their own memory. For example, the Nvidia GeForce GTX or RTX series with 4GB, 6GB, or 8GB video memory. Nevertheless, the Iris Xe is a good performer in comparison to other integrated graphics processor and it can utilize 1GB of the main system memory. It’s possible that it can work with your software, but still it will run graphics operations much slower than real video cards. Link to comment Share on other sites More sharing options...
Greg_NY61 Posted February 12, 2021 Share Posted February 12, 2021 Maybe posting a plan and trying to run a render on different user's computers and see what the outcome will be. Link to comment Share on other sites More sharing options...
Steve-C Posted February 18, 2021 Share Posted February 18, 2021 I'm having similar issues with a new HP Spectre. Views are overshaded unless I zoom in. I did try to download the latest drivers which did not help. It's obviously an XE issue because it's not happening on my main rig with a dedicated gpu Link to comment Share on other sites More sharing options...
Steve-C Posted February 18, 2021 Share Posted February 18, 2021 On 2/11/2021 at 9:33 PM, Chopsaw said: Check your Render settings in Preferences such as "Hardware Edge Smoothing" and "Texture Compression" What video card was in your last laptop ? https://www.chiefarchitect.com/products/sysreq.html This was the issue. I checked texture compression under render preferences and that solved it. 1 Link to comment Share on other sites More sharing options...
Chopsaw Posted February 18, 2021 Share Posted February 18, 2021 23 minutes ago, Steve-C said: This was the issue. I checked texture compression under render preferences and that solved it. As far as I know that is not actually a solution. It just allows you to keep working on a system that is not capable of properly rendering the scene. Link to comment Share on other sites More sharing options...
Steve-C Posted February 19, 2021 Share Posted February 19, 2021 18 hours ago, Chopsaw said: As far as I know that is not actually a solution. It just allows you to keep working on a system that is not capable of properly rendering the scene. I don't know, I'm getting pretty decent 3D renders now from Xe graphics. It's a laptop intended mainly for meetings and travel so it doesn't have to be stellar, just decent. Link to comment Share on other sites More sharing options...
InteriorConcepts Posted March 15, 2021 Share Posted March 15, 2021 Following... Same problem I am having. Any new solutions? Link to comment Share on other sites More sharing options...
Chopsaw Posted March 15, 2021 Share Posted March 15, 2021 Link to comment Share on other sites More sharing options...
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