Blank graph paper & no toolbars

[Chiefsdad1]

Help. after computer issues with MS word and Outlook were cleared up by hired gun, I click on Chief, click new plan and am staring at blank screen which looks like graph paper with no tool bars.  I open previous jobs and plans are there, but again, no tool bars are on the screen.  None at the top or the side Yikes.

 

Geezer contractor still working thanks the  #%$#%!:"{ !!  Recession.   Grey hair (what's left of it) and geeky problems are not a good combination

 

Top of my screen shows Chief Architect Premier X9 

 

Then under that from left to right       File Edit Build Terrain....Help 

 

Below that nothing but a big piece of graph paper

 

What do I do to fix this? 

 

  email kip@kipcarpenter.com

 

Thank you in advance for your valuable time.

[rlackore]

Have you tried this:

[Joe_Carrick]

If that doesn't work, reinstall Chief.  It sounds like the hired gun deleted some files he shouldn't have.

[glennw]

The previous suggestions will destroy any toolbar customisation you have done.

So I would try this first, which will retain any customisation

Or..View...and check Toolbars

 

If that doesn't do it, try Reset Toolbars.

Reinstall as the last option.

[Chiefsdad1]

11 hours ago, glennw said:

The previous suggestions will destroy any toolbar customisation you have done.

So I would try this first, which will retain any customisation

Or..View...and check Toolbars

 

If that doesn't do it, try Reset Toolbars.

Reinstall as the last option.

Thank you.  Whew.  I wish the second reply which said, try this first had explained what I was supposed to try, but I didn't see any information to try first.  Which meant I had to restore toolbars.  AT least I can work, although my years of customization is, sadly, gone.

[glennw]

Try going to your Toolbars folder in Chief Architect Premier X9 Data.

There is probably a backup file for your customised toolbars that you can resurrect.