X9 SLOW on my MAC

Recommended Posts

I bit the bullet from Home Designer and just paid for X9...I am on a Macbook Pro with 16GB RAM... it's super slow and I keep getting the spinning wheel of death. I have no problems running other complicated programs such as Adobe's Creative Suite..


Any ideas?


2.6 GHz Intel Core i7

16 GB 1600 MHz DDR3

NVIDIA GeForce GT 750M 2048 MB

Intel Iris Pro 1536 MB

Share this post

Link to post
Share on other sites

never owned a Mac but one idea comes to mind is to make sure CA X9 is using the Nvidia dedicated graphics card by default , not the Iris Pro... , There are issues on Windows Laptops when this happens too , ie the Computer is not switching to the Nvidia Card when it tries a 3D view...


Always a good idea to put your details in your Sig. for further posts too.... see mine for how...



Share this post

Link to post
Share on other sites

Some more specifics would help. When does the spinning wheel of death occur, what are you doing at that time. A spinning wheel usually indicates that a particular process is taking an extraordinarily long time to complete or that another needed process is unavailable and the system is in a wait state until that process is freed up.

Share this post

Link to post
Share on other sites

Im using both an iMac and MacBook pro as my tools. Not experienced any issues yet. What generation Macbook are you using? 

Share this post

Link to post
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in

Sign In Now

  • Member Statistics

    Total Members
    Most Online
    Newest Member
  • Similar Content

    • By dhurst
      All of sudden, after working for a couple of hours, I am getting the "blue spiral of death" every time that I try to alter an object of 3d images.  It takes at least three minutes to open the file.  I was working from our terminal server, but have moved to my desktop and I am still getting the same results.  Any suggestions?
      I would like to send you 
    • By jessde
      x9   intermediate skills
      Can someone explain how to configure text in other than a straight line?
      Thanks for any help offered.
    • By PinnacleChief
      Good Morning!  I am upgrading to x11 this week and wanted to know what to do with x10 and x9 on my desktop.  Can I move these over to a zip drive and retrieve them later if I need to view an old plan that I made?  I'm trying to free up some space on my computer.  I haven't used x9 since I upgraded to x10, so I'm assuming that once I upgrade to x11, I won't be using x10 either.  What do you guys do?
    • By Ajay44
      No longer using the software so I am selling it for $1600.00 or best reasonable offer. I will handle the license transfer and fee. If you are interested, give me a reply and we can discuss the details. 
    • By frameworks
      **I contacted customer support and found my answer.
      when you send your view to the layout if it is in no scale like before now you just have to hold the "x" key and grab the corner to resize. Hope this saves someone some headache**
      I have not seen this addressed anywhere but I am hoping someone figured this out. 
      In all previous version of Chief if you pulled the corner blocks with your layout scale turned off you could resize windows to their relative scale but in X10 that changed to altering the view window of the image or imported plan segment. 
      If anyone could tell me if there is an option to still use the original corner pull tool it would be much appreciated.