X9 "Don't show this message again" Doesn't Work

[HamlinBC]

I apologize if this has been discussed already...

 

Is anyone else having the issue of when a DBX pops up and I click "Don't show this message again." it doesn't work.

 

When I close CA and open back up then the messages come back.

[TheKitchenAbode]

I think it only applies to the session you are working in. Once you close out, all is forgotten.

[DavidJPotter]

What is the message? I have not seen this.

 

DJP

[Dermot]

It all depends on what message you are talking about.

 

If the message has a check box that says "Do not show this message again this session", then the message will come back the next time you run the program.

 

If the message has a check box that says "Do not show this message again", then the message should go away until you use the "Reset Message Boxes" tool in your Preferences dialog.  If this is not working for you, then you should probably contact technical support.

 

[HamlinBC]

Thanks all, sorry...kind of forgot that I posted this.

 

The one's in particular I'm having troubles with are the ones that say "Do not show this message AGAIN".

 

Which in my mind means...I get it...I don't want to see this again...ever...period.

 

I will submit a ticket to tech support...

[HamlinBC]

Just an update, I submitted a ticket to Tech Support.

 

It was something that was corrupt in the .ini folder located in C:/Program Data/Chief Architect Inc folder.

 

I was advised to close CA, delete the X9.ini file and restart.

 

It appears to work now.

 

Thanks!