EmmaCox

Upgrading from X3 to X8

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We have two separate computers with two separate Chief Architect X3 Licenses in our office. We are looking to upgrade to X8, but now there is no option to go from X3 or prior, you can only upgrade from X4 being the lowest version.. So my question is since we would now have to buy a new X8 License would we have to buy 2 separate X8 Licenses or is there some kind of a deal now were you can buy one license and use it on two computers at the same time? Would it only come with one hardware lock?

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Hello Emma,

 

 

You are correct, we do not have the upgrade option from X3 to X8 available online, but if you call our Sales Department we would be more than happy to assist you with your upgrade. Our phone number is 208-292-3400. The software is still a single user license. This means it can be installed onto as many computers as you would like, but it can only be running on one computer at a time. If you would like to continue to have the software running on two computers, you would need to upgrade both licenses. 

 

Best Regards,

Dani 

 

Chief Architect Sales

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yes, CA still has hardware locks

but they cost extra

 

Lew

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1 hour ago, lbuttery said:

yes, CA still has hardware locks

but they cost extra

 

Lew

Okay thank you!! :)

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Emma:

 

you would still need two hardware locks if you plan to run both PC's at the same time

 

if you only want to run one PC at a time then you just move the hardware lock

 

I prefer the hardware lock for many reasons

 

Lew

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Yes, we are going to keep the two hardware locks and just upgrade the two programs.  I love the hardware locks as well as it allows me to use the program at work and at home! 

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Emma:

 

the X3 hardware locks will not work on X8

they only work for X3

 

you have to buy new locks and they cost $$$

 

Lew

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I emailed CA and apparently its an additional $100 plus shipping for each hardware lock

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