rgardner

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Posts posted by rgardner

  1. 13 minutes ago, Chrisb222 said:

     

    No, they're not going to guarantee any future pricing. As far as I've seen, they aren't even guaranteeing that legacy licenses will work forever. Someone said that information would be found in the Software License Agreement (a binding contract) but even though I read it and memorized it, that was eight years ago and I forgot some of the details. :P

     

    Does anyone have access to a legacy SLA, or know where to find it on our systems? I looked on mine and couldn't find it...

    Yesterday's email to all users states:

    "Perpetual (lifetime) software licenses will no longer be sold after this date. This change will not affect your existing software or active Support and Software Assurance (SSA). If your SSA expires, your software will continue to function; however, the SSA will no longer be renewable. To learn more, please see our software licensing FAQ."

  2. 19 minutes ago, lbuttery said:

    The point is that a business should be designed to include the cost of the tools required to perform that business.

     

    there is many a low-level business that can't afford $200/month

     

    Lew

     

    Then argument would lend to using a non professional program such as HD pro, or other drafting program as they are not the demographic that Premier or Interiors is aimed towards.

  3. 11 minutes ago, Smn842 said:

     

    Where have I missed the statement about this?

     

    I asked CA directly and was told they couldn't make any statement about SSA pricing levels in future.

     

    I've paid for SSA ever since I upgraded from HD Pro to Chief Premier X9 but as a home user not making any profit (or savings) from using Chief my only concern with the new licensing is if SSA pricing rapidly moving towards the subscription cost.

    They have stated this three times in this thread as well as the email sent out.  The SSA price is not going up on Jan 10th...

     

    Can you say that in your business three years from now you won't have a need to raise your prices for services offered?  They had to raise SSA last year from $525 to $595 to help defray parts of the costs.  They have stated this year it is not going up.  That is all we can ask for.  Again, their intention as stated several times by them is not to punish their regular clients who use ssa and pay their part to further development.  The issue is too many users who use old versions of the software and expect to not pay for ssa which gives upgrades and that the old version will work forever...  That doesn't work in software.  Never has.  Otherwise you could complain that Windows 3.1 no longer works and how dare windows charge for an upgrade??

  4. 2 hours ago, lbuttery said:

    you were using X11

    That very point adds to my point regarding lack of revenue to chief by users who do not help with future development and thus should not reap benefits from it if they are not willing to keep SSA valid for $50 a month...

     

    2 hours ago, lbuttery said:

    currently you could go on Ebay and buy a newer license that would work on win 2025

    but after Jan 10 that won't be possible

    These are pirated versions as it is and is again part of the issue.

  5. 8 hours ago, lbuttery said:

    you have X11 and its essentially yours to use.

     

    Joe:

     

    yeah, for awhile until you need a new PC and Win 2025 is the newest OS 

    and Chief X11 won't work on it 

     

    then what ???

     

    Lew

    So what is the difference to any other older program that is no longer being supported when it get's phased out because Windows or Mac decides to change their OS and it no longer works?  Same circumstances really. 

     

    I am not a fan of the new system either but I also use chief professionally so $595 a year for support (which I don't generally use), and the opportunity to keep current with the latest work is literally 4.5 hours of work per year to pay for it...  Keep current and no issues.  Chief's intention is not to phase out older users.  It's to make up for the lack of revenue that all of the users who now do not stay current on their ssa and help defray a portion of the development costs.  If not enough users are helping with that cost then its either they change their system to stay current/relevant or die.  I love chief and make a good living using it as my #1 tool.  I want to see them succeed as well as help me to be more efficient each year as well as has been the case.  It's nothing new to change your business model and pricing model.  Heck I gave two price increases this past year due to the rapid inflation costs.  Am I happy about it, No, but I see it as a great show of respect that they are keeping SSA to the current price for those loyal users for the foreseeable future.  

    • Upvote 3
  6. 1 hour ago, plannedRITE said:

    Additional question: one of my draftsman has been using the rent to own option to have his own license. He is only about 6 months in. So when he finishes the 2 years and owns the perpetual license  (X16 at that time, I'm assuming) what happens with SSA? Will he be able to pay the annual $595 a year to receive updates or be forced to pay the $2000 a year to keep his software current with mine so that we can actually work on plans together?

    I need to know what will happen there so that I can decide if I need to fork over money for additional licenses this month.

    This has been asked twice and answered by chief in this thread.

  7. 1 hour ago, Jambruins said:

    I know I can just move the foundation wall manually but I would like to get auto foundation on so if I end up changing something on the 1st floor my foundation will auto update. 

    It has to do with the room divider you are using to delineate your kitchen and dining areas.  It is making Chief not know how to handle that case.  But Since you are trying to accomplish this:

     image.thumb.png.11c793ee1c03bf341e24fd10fa17f4df.png

     

    Set your Porch room above to have the floor provided by the room below.

    image.thumb.png.0bd048f147cd4b7bafb60660b24a4d5a.png

     

    And your slab to build on top of the foundation stem wall:

    image.thumb.png.71659e362458a666e363d8415ddb31d5.png

     

    and you get this result:

    image.thumb.png.a61f1ae92e41d6f5244970f02c38b6c7.pngimage.thumb.png.2f9e7a107a48a114f2a7c2cbada74390.png

     

    All auto build.

     

  8. Never Mind I just opened your plan and they are just not aligned.

    image.thumb.png.9de8925de24777809d2384f4cddabf14.png

     

    You see that blue line with the black arrow facing up in the edit toolbar in my picture?  That is the "align with wall above" tool.  Do that and it will fix your issue.

  9. 17 minutes ago, Jambruins said:

    On my first floor plan the wall is continuous so the exterior side of the wall is the same.

    How about your foundation wall?  Did you draw it in a clockwise order so that the exterior of the wall is facing out like your exterior wall above?

     

  10. 29 minutes ago, Jambruins said:

    Attached is my plan.

     

    I am trying to get a set of stairs to the basement in the garage.  When I do it shifts the foundation wall slightly so it is not in line with the rest of the wall.

     

    This is also happening on the back side of the house along the kitchen wall where there is a porch.

     

    Any idea what is happening and how I fix it?  

     

    I would like to keep auto foundation on if possible. 

    house.zip 3.24 MB · 1 download

    Make sure the "exterior" sides of the walls are aligned between the two walls.  If one is reversed then depending on your wall definition it may not align properly even when using align wall tool.

     

  11. 1 hour ago, Britt_P said:

    I presently have Home Designer 2018 and am considering upgrading to 2023.  Had done one project on the 2018 version.  Would like some input as to whether the upgrade would be worth it.

     

    Thanks

    This is the Chief Architect forums so most users will not have valuable information for this particular question.  Check out Home Talk which is dedicated to that software: https://hometalk.chiefarchitect.com/forum/5-qa/

  12. 15 minutes ago, CARMELHILL said:

    Is there anyway to include callouts from two different drawings views that have different scales, without the callouts populating in the note schedule at different scales/sizes? I'm doing a building section at 1/4" scale and a wall section at 1" scale. The callouts in the note schedule look like this, attached.

     

    I've played with it for a little while and I'm not getting results.

    callout sizes.JPG

    Look at the first page of the schedule dbx and the help file for scale and what scale to use.

  13. 50 minutes ago, robdyck said:

    @OrinCrowder It would be helpful to others if you could mark Glenn's post as the solution.

    Very much so.  This has also been asked three times in the past month.  So when we mark the correct solution when others are searching they will come across multiples and be able to go directly to the answer and not make another post which can "muddy" the waters of the search features on the forum.  Good clean answer from @glennw

  14. 3 minutes ago, Joe_Carrick said:

    That's weird.  Isn't SSA a "service charge"?  I don't think there's supposed to be tax on services.

    I thought the same thing as well...  Not sure of Idaho state tax law though so maybe its a product for them?  I am under Washington state and my services are not taxed but if I print plans for someone it becomes a product and have to charge sales tax.

  15. 33 minutes ago, KeithLDobson said:

    I am new to 14, I am trying to align walls..all of the information says to use "Align with upper/lower edit button"  I have searched high and low and cannot find the edit button for this function to add to my tool bar.  Does anyone know where it is at?

    Best to start your own question.  But to answer your question once you have one of the walls selected that button will show up in the edit toolbar (specific to the selected item).  Note this will only happen if the wall above or below is within a certain distance (within the general main layer window) or slightly off of being linearly aligned.

  16. 53 minutes ago, hauzstudios said:

    Hi Cooper

    I'm using X13 because X14 has many issues and slows my work to be honest. For some reason this version has had many glitches on the software or at least mine has so I'm just waiting for the new version to come out hopefully soon. 

    X14 was way less glitchy than x13.  Most likely if you are seeing issues at this point with x14 it is a hardware issue or your template plan that is not dialed in for the x14 changes.

    • Downvote 1
  17. 9 hours ago, CovOps said:

    Thanks rgardner - a very simple solution!

    Glad that solved your issue.  To help others who are searching for the same issue it is common to mark the answer that was correct as solving your issue so when someone has the same problem and the future does a search they can find the answer quickly.

  18. 21 minutes ago, CovOps said:

    I've no idea where these "footings" are coming from. They show up even though I've got a foundation underneath - never seen this before. Any ideas?

    Lang A Exterior.jpg

    Looks like your first floor exterior walls are set as a foundation wall set to build footings below in your structure panel of the wall dbx.

  19. 31 minutes ago, KnotSquare said:

    So, I did as both Chopsaw and Steve suggested and whalla, I have the rafters in place. They Full length however and do not have a flat cut bottom. I do not know how to set this. See “Pointy Rafter Tails.png” and “Rafter & Timber Section.png”.

     

    18 hours ago, rgardner said:

    AE18A56F-7212-418C-AE32-992FACBF7743.thumb.jpeg.a02986d5f91657b6a2d1fd57e498eb16.jpegtry setting it to trim framing to soffits in roof dbx

     

    15 hours ago, Chopsaw said:

    The reason the setting that Ryan is suggesting is not available is because your rafters are not set to be framing.

     

    image.thumb.png.bfe16440d8aabeb4d5ea71fed7cfd0c0.png

     

    Then if you don't want your rafters showing on the outside you need to make a bunch of changes to your settings.

     

    image.thumb.png.b1a02d09f0fd7beea4f57ae4acb5a102.png   image.thumb.png.822e1c23da8310c3ed717c22b3600122.png