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  1. The resolution after import will depend in part on whether your PDF contains vector data (lines, arcs, etc.) or raster data (i.e. scanned images). As a general rule, if it doesn't look sharp when you zoom in using another PDF viewer, it won't look sharp in Chief. If you have a PDF that does look sharp in other viewers but is pixelated in Chief, that can sometimes happen in X12 and prior versions for particularly complicated PDFs. The best workaround for now is to convert the PDF to a high-resolution image using external software and then import that image into Chief.
  2. If I recall correctly (haven't worked on doors for a while), this should be coming from your interior/exterior door defaults. Basically, symbol doors use the plan's "generic" default materials, while parametric (non-library) doors pull their materials from a specific default door. Also note that unless you check "Separate Trim and Materials on Each Side" (General panel), interior doors will only use the interior material, not the exterior material.
  3. X13 should include a fix, at least for the versions of this problem that we've studied so far.
  4. The short version is that Chief is trying very, very hard to find the best place to put the move handle. This polyline, in addition to its complexity, is shaped in a way that makes one of our internal algorithms have to sift through more data than usual, and it bogs down. The marquee select bypasses that part of the code. Unfortunately, the issue is likely to persist after extruding the polyline. Converting the solid to a symbol should help, though.
  5. If this is caused by what I think it might be, then yes, that's precisely the issue. Reducing the number of spline segments before converting the splines to polylines would have improved the performance somewhat (at the cost of reduced detail).
  6. For splines, you can do this with the "New Segment Angle" option: I suspect that I may know what's causing the slowdown in this case, although I can't confirm that with certainty at the moment. You may be able to work around the issue by marquee-selecting the spline instead of doing a single click. If you do end up submitting this to tech support, feel free to suggest that they send it my way so I can at least make some notes on it; that may make it easier for us to triage the issue.
  7. There might be nothing wrong with what you're doing to import the PDF. On Macs with Retina displays, we've found that PDFs will sometimes be drawn at the wrong resolution, and this may be what you're seeing here. You might find that running Chief on a non-Retina display helps, if you have one available.
  8. By design, the ceiling plane will extend across room divider walls when the rooms on both sides have the same ceiling height. This can be rather confusing behavior at times, especially for recessed trey ceilings, but without that behavior, it would be more difficult to produce trey ceilings that intentionally span room dividers. One way to deal with these cases is, as Eric suggested, to draw a regular interior wall and add a doorway that covers the entire wall surface. Given the configuration of the walls in this plan, though, it's probably easier to use the "Explode Trey Ceiling" tool and
  9. If you have any suggestions on what you'd like to see improved with it, I'd be happy to hear them. The diagram in its current form wasn't really designed to be a true "preview"; it's currently only useful as a rough guide to the meanings of the various height controls, which makes its value pretty limited for experienced users.
  10. I haven't looked very closely, but the issues with the images in the most recent comparison look to me like JPEG compression artifacts, which have nothing to do with the ray-trace itself. If the screenshots were compressed as PNG (or as JPEG with a higher quality factor), they'd probably look better. (Of course, then they might be large enough that they would exceed the limit on the file size of attachments.) Then again, I'm working using a remote desktop tool, so everything on my screen looks it has JPEG compression artifacts...
  11. It's also possible to leverage the unit system to handle the conversion for you, which is useful when you don't want to look up conversion constants: area.convert_to("sq m").round(2)
  12. This behavior (at least when the rooms on either side of the divider have the same ceiling height) is actually intentional; it tries to "flood fill" the largest area of flat ceiling possible so it's not left with awkward gaps that can't be filled except with manual custom ceiling planes. Additionally, without that behavior, it would be impossible to have a trey ceiling polyline span a room divider, which is useful for some kinds of "open plan" designs. What is a bug is having it span room dividers when the ceiling isn't flat. That should be addressed (at least for the common cases)
  13. It's not necessarily a separate ceiling plane; there's a single large ceiling plane whose edges run along the walls of all rooms that the trey ceiling has extended into. To give an example, I looked at a plan today (which may have been the one you sent in) where the outer trey ceiling plane in the master bedroom "spread" through an invisible wall "doorway" into the master bath. Because of the arrangement of the plan, it was very much not obvious that it had done so, as that part of the trey ceiling was hidden by the room's own ceiling, but changing the layer color made it clearer where exactly
  14. In general, when you encounter this message, it likely means that the trey ceiling is extending into a room that you didn't expect it to, which, depending on the context, may or may not be a bug. If you change the color of the "Ceiling Planes" layer to something that stands out, it can be easier to see which room is getting involved.
  15. The order of this particular list is designed to be as similar as possible to the order used by other kinds of objects. For instance, "Explode Trey Ceiling" is in the same position as other "Explode Object" commands (i.e. "Explode Dormer"), and the "Make Nested Trey Ceiling" command is in a similar position to the "Make Trey Ceiling from Room" command.