jmnewton

Can't Run Chief 7 After Installing Chief 8 Beta

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Has anyone else run into this? I'm trying to run X7 after installing X8 beta but windows comes up with an error saying "the program is already running. Running two or more simultaneous sessions is not recommended." ...Anyone have a solution or I may need to uninstall X8 beta for now?

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I see this too every now and then. Go to the Windows Task Manager and shut down the program. Sometimes it will still do it but it helps me every time to then start the program and Run As Administrator. 

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This just happened to me after opening X8 first. Very annoying.

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A small number of people have reported problems launching X7 after installing X8.  This may be a problem in X7 having to do with the two programs fighting over the Windows file associations.  If you try to launch X7 and you get an error message about the program already running, the first thing you should try is restarting your computer.  If restarting your computer does not solve this problem, then try using the following steps:

 

- Right click on X7 and click "run as administrator".  The program should open without an issue.  If it doesn't, then please contact our tech support department for more help.

- Open a new plan from within the program using File->Open, then close the plan, and then close the program.

- You should now be able to run the program normally (not as an administrator).  

 

If you are still having any problems, please contact our tech support department for more help.

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Thanks for the quick feedback. I'm at my other office now but will try these suggestions an let you know what works tonight

Regards

John

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"This problem just started for me and I haven't even download X8 yet..."

 

Then your problem is not the same problem.  If a reboot does not solve your problem, then I would recommend that you contact tech support.

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