Constant chashes?

[Dershem]

I have been increasingly bothered by crashes when trying to render a walkthrough.

Rendering in Standard  just zooms along, but if I try to render in Physical mode, a few frames in (averaging about 70, though sometimes I can get a few hundred frames in) and it locks up the program.  The higher the resolution or frame rate, the faster it crashes.  I can get a dozen frames in 4K if nothing else is running on the PC, and maybe 70-80 frames at 1920x1080, but even with a clean start, it eventually stops.

This has left me with 2 options, neither of which is really acceptable:  render at low-res, then go to another program and expand/sharpen the video (which often loses detail), or just submit the rendering at low res, which some find less than optimal.

Win11Pro, Ryzen 7 9700X 8 Core; 64GB of RAM; NVidia GeForce RTX 4070 super (12 GB); 10 TB of SSD storage.

[DBCooper]

This is most likely a problem with your video card or the driver you are using.  You can probably solve it by updating your driver but in some cases you might need to roll back to an earlier version. 

 

This tech article might help:

https://www.chiefarchitect.com/support/article/KB-00106/troubleshooting-3d-camera-view-display-problems-in-chief-architect.html

 

If you can't get it solved today, then I would contact tech support tomorrow.

 

[atehawse]

On 5/4/2026 at 12:04 AM, DBCooper said:

This is most likely a problem with your video card or the driver you are using.  You can probably solve it by updating your driver but in some cases you might need to roll back to an earlier version. 

 

This tech article might help:

https://www.chiefarchitect.com/support/article/KB-00106/troubleshooting-3d-camera-escape road-view-display-problems-in-chief-architect.html

Updating to the latest driver version is usually the best first step. However, if the issue appeared after updating, reverting to a previous driver can sometimes fix it.

[Dershem]

I always keep m video drivers up to date.  Does not seem to be helping here, though.  Sometimes it will work all day, sometimes not.  If an unexpected app opens (like my antivirus doing a system check) it always crashes the whole shebang.   I am often surprised at how much resources it uses.

[SHCanada2]

45 minutes ago, Dershem said:

  If an unexpected app opens (like my antivirus doing a system check)

if its consistently your antivirus, you may wish to exclude it scanning CA directories and see if that helps