Geyatautsilvsgi Posted March 26, 2015 Share Posted March 26, 2015 Good afternoon. I have a situation that I am hoping someone might help me solve. I am in progress on a plan and just happened to put a porch light/lantern outside the basement door. While it looks good on the plan it is in the wrong position. when I take an elevation shot. Instead of being by the basement door it is up on the next floor level on the exterior wall. I have deleted and re-applied the light, changed the height to center, placed different types of lights but to no avail. This stubborn porch light will not cooperate. I went through the CA help section on my computer, the CA help onine, other comment sections but not much on this particular problem. If any of you gents' have some suggestions, I am listening and your comments are appreciated. Thank you. Link to comment Share on other sites More sharing options...
BryceEngstrom Posted March 26, 2015 Share Posted March 26, 2015 The height in the dbx I think is based in relation to your finished floor level. So, enter a negative number and it should work. Or, just drag it down to where you want it in the elevation view. Link to comment Share on other sites More sharing options...
Geyatautsilvsgi Posted March 26, 2015 Author Share Posted March 26, 2015 I appreicate you responding to quickly. Unfortunately, I have tried dragging it, copy & pasting, and the negative # option. None of which seems to work. Like I said it is a stubborn light. I have used CA for over 13± years and this is the first time this has happened. Thus my frustration. Thank you. Link to comment Share on other sites More sharing options...
NRST8TRKR Posted March 26, 2015 Share Posted March 26, 2015 Are you on the basement level of the plan when you places the light. If so and this is what you are getting, click on the light and hold down the ctl. key and move the light into the position you want. This should place the light in the correct position. Have a great day,Ken Link to comment Share on other sites More sharing options...
BryceEngstrom Posted March 26, 2015 Share Posted March 26, 2015 What version are you using? In X7, negative height and dragging worked fine for me. Didn't even need a control key. You might want to zip and post the plan. Link to comment Share on other sites More sharing options...
Geyatautsilvsgi Posted March 26, 2015 Author Share Posted March 26, 2015 Ken, yes I am in the basement. Holding the ctrl key doesn't work, it just jumps right back up. Bruce, I am using X6, haven't switched to X7 yet. Had planned on upgrading afer this plan.It very well may be something small, some little thing I am overlooking. However, tomorrow is a new day and by the looks of the sky outside, I very welll may head to my own basement. Thank you guys for your input. However, It has been a long day and I am going to call it quits for now. I will give it a go tomorrow, unless I have a bulb go off during the night. Have a good evening. Thanks. Link to comment Share on other sites More sharing options...
Cheryl_C_Crane Posted March 27, 2015 Share Posted March 27, 2015 Ken, did you copy the light fixture from a floor above by chance? Link to comment Share on other sites More sharing options...
WendyatArtform Posted March 27, 2015 Share Posted March 27, 2015 This is a great example of a problem tailor made for Tech Support! https://support.chiefarchitect.com/home This could be either user error or a problem with the actual fixture. Send it to them and you'll get a definitive answer. I use Tech Support especially if I suspect something is actually broken but I'm not sure. Link to comment Share on other sites More sharing options...
Ridge_Runner Posted March 27, 2015 Share Posted March 27, 2015 Hello, Wendy. So glad you are still here. We've missed you and your valuable input you have given over the years. Link to comment Share on other sites More sharing options...
Geyatautsilvsgi Posted March 27, 2015 Author Share Posted March 27, 2015 Well, I tried a few other things but no luck. So I am going to send it to Tech support and see if they have better luck Thanks every one. I appreciate it. Link to comment Share on other sites More sharing options...
Solution Geyatautsilvsgi Posted March 27, 2015 Author Solution Share Posted March 27, 2015 Tech support worked on it and solved the mystery. Even told me how to fix the problem if it ever arises again.Thanks to all for their input as well. Link to comment Share on other sites More sharing options...
justmejerry Posted March 27, 2015 Share Posted March 27, 2015 Curious to know what the fix was. Link to comment Share on other sites More sharing options...
Geyatautsilvsgi Posted March 30, 2015 Author Share Posted March 30, 2015 I apologize for the delay in responding to your question. Apparently, the light was looking for the nearest "floor default" and since it couldn't tell where that was it jumped to the closest one. The response from tech support was to go under the "edit menu" and go to the "wrench" aka default settings. Click on floor and set the new floor default for all the rooms. Once I did that it more or less corrected all the floorsettings for all the rooms. Like I said, it had to be something simple that I missed. Link to comment Share on other sites More sharing options...
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