MNorbert Posted February 15, 2022 Share Posted February 15, 2022 Dears, I have an error message when starting the chief architect 12 on my brand new very strong laptop. C:\p4sync\dev\Releases\22.1\chief\source\appmgr.cpp(1120): Error #272032210 "You are using a video card that does not meet the software's minimum requirements. It is unlikely that you will be able to create 3D views." 2/16/2022 12:50:04 AM Build: 22.1.1.1x64 Here is the config: Graphic card: NVIDIA GeForce RTX 3080 Processor: Intel Core i9-11980HKMemory: 64 GB RAMSSD: 2000 GB PCI EXPRESS SSD DirectX 12 is installed. I have followed this troubleshooting but it did not help: https://www.chiefarchitect.com/support/article/KB-03140/forcing-chief-architect-programs-to-use-a-specific-graphics-card-in-windows-10.html What do think? BR, Norbert Link to comment Share on other sites More sharing options...
DavidJPotter Posted February 16, 2022 Share Posted February 16, 2022 Contact Tech Support tomorrow. DJP 1 Link to comment Share on other sites More sharing options...
Kbird1 Posted February 16, 2022 Share Posted February 16, 2022 Are you using X8 (in sig) , CA 12 , or CA X12 ? it would seem the Computer is upto the task it should be running Nvidia 511.79 and then make sure CA is using the 3080 and not the Intel integrated Graphics Card, which I suspect is the Issue. 511.79 https://chieftalk.chiefarchitect.com/topic/16205-nvidia-drivers-updated/page/4/?tab=comments#comment-261659 https://chieftalk.chiefarchitect.com/topic/18908-signature-here-at-chief-talk/?tab=comments#comment-155662 1 Link to comment Share on other sites More sharing options...
bdillard1 Posted February 17, 2022 Share Posted February 17, 2022 Is the RTX 3080 internal to the laptop or connected through the USB Connector using an external GPU? You might try doing a full uninstall of your nvidia drivers - and reinstall 1. go to nvidia's web page, make sure you have the correct driver downloaded 1. Remove the drivers using Guru 3d' Display Driver Uninstaller version 18.0.48 2. after removing the drivers reboot 3. install the newest drivers you downloaded 4. try your CA software. Link to comment Share on other sites More sharing options...
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