Lockups/Beachball X11 MacOS

[clarkbreyman]

Working on a very simply model (my first - just a kitchen) in X11 on MBP 13 2018 (16GB ram, Quad i7). I started getting lock ups when using materials and things have progressed to more random lockups opening views and panning. 

 

The most recent stack trace looks like this at the bottom:

 

47  qtrender::CAOpenGLWidget::paintGL() + 169 (CAInterior + 19921801) [0x10befdb89]
  47  QMetaObject::activate(QObject*, int, int, void**) + 2320 (QtCore + 2219168) [0x127728ca0]
  47  qtrender::LayeredCanvasGL::paintLayers(bool) + 183 (CAInterior + 19950759) [0x10bf04ca7]
  47  qtrender::LayeredCanvas::paintLayersCore(bool) + 322 (CAInterior + 19941442) [0x10bf02842]
  47  qtrender::CanvasLayer::doPaint(bool) + 76 (CAInterior + 19922860) [0x10befdfac]
  47  qtrender::CanvasLayer::paint(qtrender::PaintTarget&) + 55 (CAInterior + 30269943) [0x10c8dc1f7]
  47  QMetaObject::activate(QObject*, int, int, void**) + 2320 (QtCore + 2219168) [0x127728ca0]
  47  CanvasPaintGLController::paintGL(qtrender::PaintTarget&) + 164 (CAInterior + 7998116) [0x10b39eaa4]
  47  CanvasPaintGLController::paintScene(qtrender::PaintTarget&) + 727 (CAInterior + 7998983) [0x10b39ee07]
  47  qtrender::PaintTarget::Painter::~Painter() + 31 (CAInterior + 19973631) [0x10bf0a5ff]
  47  qtrender::FramebufferPaintTarget::endPaintImpl() + 121 (CAInterior + 19929321) [0x10beff8e9]
  47  render_engine::RenderableMesh::drawImpl(render_engine::GpuResourceContext&, unsigned long) const + 1154 (libCARender.dylib + 1362338) [0x11f50e9a2]
  47  glDrawArrays_GL3Exec + 254 (GLEngine + 696989) [0x7fff3eff729d]
  47  glrIntelRenderVertexArray + 254 (AppleIntelKBLGraphicsGLDriver + 58310) [0x7fff2c5323c6]
  47  GenContext::ProgramPipeline() + 16522 (AppleIntelKBLGraphicsGLDriver + 76968) [0x7fff2c536ca8]
  47  void updateBindingTable<SGfx3dStateBindingTablePointers>(GenContext*, unsigned int, SGfx3dStateBindingTablePointers&) + 2647 (AppleIntelKBLGraphicsGLDriver + 89325) [0x7fff2c539ced]
  43  IOAccelContextAddResource + 8 (IOAccelerator + 9304) [0x7fff58820458]
 *38  hndl_alltraps + 223 (kernel + 928079) [0xffffff80002e294f]
 *29  user_trap + 684 (kernel + 2512220) [0xffffff800046555c]
 *29  exception_triage_thread + 417 (kernel + 1300561) [0xffffff800033d851]
 *24  exception_deliver + 1295 (kernel + 1299935) [0xffffff800033d5df]
 *23  mach_exception_raise + 269 (kernel + 1692381) [0xffffff800039d2dd]
 *16  mach_msg_rpc_from_kernel_body + 268 (kernel + 1320764) [0xffffff800034273c]
 *16  ipc_kmsg_send + 309 (kernel + 1148453) [0xffffff8000318625]
 *13  ipc_kobject_server + 568 (kernel + 1317272) [0xffffff8000341998]
 *13  ??? (kernel + 1693962) [0xffffff800039d90a]
 *7   catch_mach_exception_raise + 103 (kernel + 1614855) [0xffffff800038a407]
 *3   handle_ux_exception + 387 (kernel + 7494691) [0xffffff8000925c23]
 *2   IOLockLock + 33 (kernel + 2480657) [0xffffff800045da11]

Kitchen1213B.plan

[glennw]

Doesn't seem to be any problems here.

[Electromen]

I opened it and viewed it in 3D from several angle, spinning it around.  No Problems.

[clarkbreyman]

@glennw @Electromen - what are your machine specs? Catalina? Macbook 13 2018? Thanks in advance

[glennw]

2017 iMac running Catalina.

[Electromen]

2017 Mac Pro, Catalina 10.15.2, 3.5GHz 6 Core, 16 GB RAM, Dual AMD FirePro D500 video cards with 3GB each

[clarkbreyman]

Sound like biggest difference is graphics card. 2017 imac is Radeon. I'm on "Intel Iris Plus Graphics 655 1536 MB".

 

Stack trace looks like an unhandled exception leading to a hang. 

[Dermot]

It looks like the problem is happening on a very low level (probably in the video card drivers).  

 

Check out this help article and if that doesn't help, you may want to contact our technical support team:

 

https://www.chiefarchitect.com/support/article/KB-00106/troubleshooting-3d-camera-view-display-problems-in-chief-architect.html