CA X11 stops responding when trying to adjust material


Cheryl_C_Crane
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This has never happened before when adjusting materials - CA X11 just stops responding when the Adjust Material tool is used on the Backsplash. Other materials in the plan adjust easily. 

 

Any thoughts? 

 

The Backsplash is a very similar pattern to what the customer is using. It is from David Michael Designs. 

ccc Allen Connie+ Don.zip

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David & Mick, you guys are such assets and friends for all that you do and give to the CA community. Thank YOU!

 

In my frustration, I zipped an older iteration of the Allen's new kitchen. But, I see that the same issue exists, and it extends to all my other plans.

 

Mick, I think that you are right - it has to do with the error message that appeared when powering down.

 

I'll call tech support. My sincerest Thank You for caring and being our 1st line of support. ~Cheryl

 

 

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