Richard_J

computer crashed, new computer

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OK, I finally had someone show me how to connect my old hard drive to my new computer as an external drive.  Hooray.  I loaded v X8 on my new computer and tried to activate it.  I get a message that the program is active on my old computer, which, of course, no longer works.  How do I deactivate the program from my old computer, that no longer works, and activate it on my new computer?

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Same answer as last time.......

 

Through your digital locker>Manage Licences

 

If that fails Call Sales to have it done at their End for you.....

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You should be able to find the installation of X8 on the old drive that is hooked up to your new PC.  Open Chief from that location and deactivate that license.

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