Anyone ever see this before?


GrandEntrancesMN
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What does the "check knowledge base" button tell you?

 

I think it means the file is probably hosed and you will need to find a backup or archive.  

 

Here is a tech article that might help:

https://www.chiefarchitect.com/support/article/KB-00960/message-the-plan-file-you-are-attempting-to-open-appears-to-be-corrupted.html

 

And here is one that tells you how to find your archive files:

https://www.chiefarchitect.com/support/article/KB-00099/accessing-your-archive-files.html

 

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14 hours ago, GrandEntrancesMN said:

I've never seen this error before. I'm guessing something with my hardware.  If you have any pointers I'm all ears.  I was in the middle of a plan, my computer crashed and when I tried to reopen the project, I see this.  Any insight is greatly appreciated!

 

image.thumb.png.72d158e9daad9d148fdfb7845fa3d221.png

 

I think DB is correct, if a crash happens and the Header is Corrupt the file can not be opened even by Chief, you will need to resort to the last Archived version, either your own or an Autosave in the Archives Folder assuming you have autosave enabled in Preferences.

 

M.

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