chief license active on another computer?


K-Lynn
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Go to solution Solved by DBCooper,

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I just updated my Mac laptop to macOS Sequoia 15.2. When I opened chief it said please activate your software. I clicked activate with current key. Then the first image below came up saying chief is currently active on another computer. I went to my digital locker in chief and clicked 'make available'. The second image below popped up saying click ok to make available for use on a different computer. I hit cancel. I have only used my chief key on this one laptop with a monitor. Why is chief saying it is active on another computer and what should I do to continue working without disrupting my current projects?

make license available.png

use on different computer.png

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I think it's a problem with mac sequoia.  I found this tech article when I searched for mac + license so maybe it will help:

https://www.chiefarchitect.com/support/article/KB-03198/troubleshooting-license-authentication-issues-after-updating-to-macos-sequoia-15.html

 

If you can't fix it, you are probably going to have to call tech support.

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