RezaGholami1991 Posted May 8, 2022 Share Posted May 8, 2022 Hello friends, I am an Iranian boy and I have a problem with Chief Architect software. Please help me. When I want to have a three-dimensional and perspective view of a project, nothing is displayed for me. The screen in the next tab is completely white. please guide me. Please email me thanks Reza.Ghoalmi1991@Gmail.Com Link to comment Share on other sites More sharing options...
rgardner Posted May 8, 2022 Share Posted May 8, 2022 15 minutes ago, RezaGholami1991 said: Hello friends, I am an Iranian boy and I have a problem with Chief Architect software. Please help me. When I want to have a three-dimensional and perspective view of a project, nothing is displayed for me. The screen in the next tab is completely white. please guide me. Please email me thanks Reza.Ghoalmi1991@Gmail.Com The answer is right in the box below. Your computer does not meet the minimum software requirements. Link to comment Share on other sites More sharing options...
RezaGholami1991 Posted May 8, 2022 Author Share Posted May 8, 2022 Is there a problem with my system specifications? Link to comment Share on other sites More sharing options...
rgardner Posted May 8, 2022 Share Posted May 8, 2022 42 minutes ago, RezaGholami1991 said: Is there a problem with my system specifications? https://www.chiefarchitect.com/support/article/KB-02761/chief-architect-minimum-system-requirements.html#X11 Link to comment Share on other sites More sharing options...
Dermot Posted May 8, 2022 Share Posted May 8, 2022 Please contact our technical support department during their normal business hours. Link to comment Share on other sites More sharing options...
Kbird1 Posted May 8, 2022 Share Posted May 8, 2022 It appears from this KB Article the Intel 4000 Chipset is no longer supported? though you are also using a 2yr old Driver..... https://www.chiefarchitect.com/support/article/KB-03108/supported-intel-graphics-chipsets.html https://www.chiefarchitect.com/support/article/KB-03151/message-you-are-using-a-video-card-that-does-not-meet-the-software-s-minimum-requirements.html https://www.chiefarchitect.com/support/article/KB-03146/identifying-the-shader-model-of-your-graphics-card-in-windows.html M. Link to comment Share on other sites More sharing options...
rgardner Posted May 8, 2022 Share Posted May 8, 2022 2 hours ago, Kbird1 said: It appears from this KB Article the Intel 4000 Chipset is no longer supported? though you are also using a 2yr old Driver..... https://www.chiefarchitect.com/support/article/KB-03108/supported-intel-graphics-chipsets.html https://www.chiefarchitect.com/support/article/KB-03151/message-you-are-using-a-video-card-that-does-not-meet-the-software-s-minimum-requirements.html https://www.chiefarchitect.com/support/article/KB-03146/identifying-the-shader-model-of-your-graphics-card-in-windows.html M. I believe Dermot is seeing an error in that code and wants the OP to call tech support to get it fixed. @RezaGholami1991 you should probably call and make sure you have your license key handy. Link to comment Share on other sites More sharing options...
RezaGholami1991 Posted May 9, 2022 Author Share Posted May 9, 2022 Does my graphics card support software and 3D or not? NVIDIA Geforce GT 750M Link to comment Share on other sites More sharing options...
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