skirby19

X12 Crashes

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I just upgraded from x11 to X12. After I open a file, it crashes every time click on anything.

 

Please help.

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Make sure you save the file in X12 then try working on it. 
 

 

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Yes, that was the first thing I did.

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This is the error it just gave me.

 

 

Cheif Error.png

image.png

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That's not really a crash.  That's a warning message that says the program can't create any backups for your file.  You should read the message carefully and then you might try clicking on the "check knowledge base" button to see if there is more information.  If you still can't figure it out then I would recommend that you contact our technical support team during normal business hours.

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