MHB2017 Posted October 2, 2020 Share Posted October 2, 2020 I am using a Mac with CA x10 and having an issue with importing PDF into a layout. For whatever reason no matter what PDF file i import, it shows in the preview as a partial view.. and when I import it shows up as a partial view.. I have to expand the view every time and it is becoming a bit frustrating.. especially when importing some green notes and title 24 calcs with 10 sheets into a page.. It will import all 10 pages no problem, but then i have to move and readjust each page to show the full image. There has to be a correct way to do this.. I have uploaded a sample with a calendar just for reference so you can see what I am experiencing. Link to comment Share on other sites More sharing options...
DavidJPotter Posted October 2, 2020 Share Posted October 2, 2020 One page at a time is what I have always done with NO problems since they added the "Import" feature. DJP Link to comment Share on other sites More sharing options...
MHB2017 Posted October 2, 2020 Author Share Posted October 2, 2020 Hey, I’m still having issues whether it’s a single page as shown in example or multiple pages. Link to comment Share on other sites More sharing options...
BenMerritt Posted October 2, 2020 Share Posted October 2, 2020 There might be nothing wrong with what you're doing to import the PDF. On Macs with Retina displays, we've found that PDFs will sometimes be drawn at the wrong resolution, and this may be what you're seeing here. You might find that running Chief on a non-Retina display helps, if you have one available. Link to comment Share on other sites More sharing options...
MHB2017 Posted October 2, 2020 Author Share Posted October 2, 2020 21 minutes ago, BenMerritt said: There might be nothing wrong with what you're doing to import the PDF. On Macs with Retina displays, we've found that PDFs will sometimes be drawn at the wrong resolution, and this may be what you're seeing here. You might find that running Chief on a non-Retina display helps, if you have one available. I appreciate you’re input.. I’ve read about this issue.. I’m running a MacBook Pro with dual 4K monitors. The issue extends past the MacBook itself.. if I resize the crop area of the pdf I am able to get the full image.. and it will stay like that. Issue is just during the import phase Link to comment Share on other sites More sharing options...
jorgearaya Posted February 9, 2021 Share Posted February 9, 2021 Ben, is there anything being done to correct this problem? Thank you, Link to comment Share on other sites More sharing options...
BenMerritt Posted February 9, 2021 Share Posted February 9, 2021 X13 should include a fix, at least for the versions of this problem that we've studied so far. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now