Notify Chief Tech Support


RobUSMC
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Is there a way to notify Chief when there is an issue that has a lot of interest and or comments with no solution.  I previously posted a thread about toolbar issues. A lot of people are havig the same issue.  Is there a way to tag that post thread so it gets sent to Chief support.

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You can copy the link to that web page and submit it to tech support. I've done that in the past for issues where I had attempted to find results on the forum and then didn't want to re-type the whole question.

 

I should have added that this is only helpful if the topic specifically describes your problem and if the plan is submitted to tech support.

Edited by robdyck
clarify
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You should always contact technical support yourself when you think you have found a problem in the program.  A link to a Chieftalk post is almost never going to be enough because 99% of the time the post does not have all of the information we need to properly identify the problem.  Most of the time we will need a plan that demonstrates the problem, clear steps to reproduce the problem, and often system information.  Without this information, it's like looking for a very small needle in a very large haystack.

 

For information about contacting technical support, please see this web page:

 

https://www.chiefarchitect.com/support/

 

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