Does anyone know why this happens? The 360 panorama is no longer tilting nor shifting when the phone tilts


DIMENSION
 Share

Recommended Posts

When I upload a 360 panoramic to my chief architect account and then I share the media via a link and then I click on the link I should be to be able to open and maximize the screen and tilt the 360 up and down and if I wanted to and turn the phone and view in order to put the goggles on it now does not work. 

FC382445-7DF0-4A8E-BAC6-9D21D4FBF912.png

Link to comment
Share on other sites

4 hours ago, DIMENSION said:

When I upload a 360 panoramic to my chief architect account and then I share the media via a link and then I click on the link I should be to be able to open and maximize the screen and tilt the 360 up and down and if I wanted to and turn the phone and view in order to put the goggles on it now does not work. 

FC382445-7DF0-4A8E-BAC6-9D21D4FBF912.png

 

About a week ago I discovered the 360 pano and it was awesome.  Now.....  not so good,  portrait mode good,  landscape bad.

 

spoke with Nigel and he said the pano not supported on mobile devices.  I have not followed up yet and I am confused as to the point of the 360 now.

 

He suggested I use the cli3nt viewer.  I’m confused.

Link to comment
Share on other sites

14 hours ago, parkwest said:

Did you turn gyro on?

Yes, but that's in the 3D viewer for the app. what about in the web browser when I send a customer the share link like this?

https://accounts.chiefarchitect.com/360/view?share=755401755587552

 

 

Link to comment
Share on other sites

14 hours ago, dshall said:

 

About a week ago I discovered the 360 pano and it was awesome.  Now.....  not so good,  portrait mode good,  landscape bad.

 

spoke with Nigel and he said the pano not supported on mobile devices.  I have not followed up yet and I am confused as to the point of the 360 now.

 

He suggested I use the cli3nt viewer.  I’m confused.

ok I think I understand although it seems odd though because it did in fact work on my iPhone and tablet and my guys iPhones as well when i sent them the link without having to make them download the 3d viewer app. 

Link to comment
Share on other sites

On 4/14/2019 at 7:04 AM, Electromen said:

Fixed On the iPhone

> Settings > Safari > Motion & Orientation Access > Turn it ON

 

Another reason to stay abreast of what is going on in this  forum.

 

Thank you thank you thank you Greg......  you made my day!!!

  • Upvote 1
Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

  • Member Statistics

    31387
    Total Members
    9156
    Most Online
    Stevecollins10
    Newest Member
    Stevecollins10
    Joined
  • Similar Content

    • By Ridge_Runner
      I don't want to open a Pandora's Box and the preference war between Apple vs. everyone else. However, my cell phone is in the process of dying and I have to replace it. In trying to think ahead, I am considering both the iPhone 6s Plus (5.5" screen) and the Galaxy S6 (5.7" screen).
       
      My primary concern is the practical use of Room Planner on a cell phone and interfacing with a Bluetooth laser, especially the E7100i that I just recently bought for this purpose. Will they communicate effectively?
       
      Second question is, will Room Planner functionally work on a cell phone for as-builts with its smaller screen? Is it a waste of time and I should go the tablet route (more money of course since I still have to upgrade my cell phone)?
       
      Any input would be appreciated. I will post this on the ChiefTalk forum also.
       
      Thanks, Mike
    • By CBuserIndia
      Hello
       
      Using Chief Architect Interior X9.
       
      I have strange problem. I have rendered an Image of a Kitchen. When I view this image on three different screens - it looks different.
       
      I am attaching following two images:
       
      1) Actual-Rendered-Image.jpg
      quick rendered image of a kitchen
       
      2) View-Laptop-Android-Iphone.jpg
      Viewing above image on three different screens (laptop, android moto phone & Iphone 4s. Colours Look different in each screen.(smallest screen is iPhone 4s)
       
      Does anyone understand what is going wrong here ? My clients complained several times about image looking yellowish, when I check at my end, it looks alright. It is very confusing to know what is going on.
       
      Thanks
      Nitin


    • By Ridge_Runner
      I don't want to open a Pandora's Box and the preference war between Apple vs. everyone else. However, my cell phone is in the process of dying and I have to replace it. In trying to think ahead, I am considering both the iPhone 6s Plus (5.5" screen) and the Galaxy S6 (5.7" screen).
       
      My primary concern is the practical use of Room Planner on a cell phone and interfacing with a Bluetooth laser, especially the E7100i that I just recently bought for this purpose. Will they communicate effectively?
       
      Second question is, will Room Planner functionally work on a cell phone for as-builts with its smaller screen? Is it a waste of time and should I go the tablet route (more money of course since I still have to upgrade my cell phone)?
       
      Any input would be appreciated. I posted this on the Room Planner forum also.
       
      Thanks, Mike