Jukers

X5 Problems with theWindows Surface pen

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I'm running Premier X5 on a Windows Surface Pro so that I can draw floorplans in the field.  The pen only works if I start horizontally?!?!?  In every other program on the computer, ie browser, sketch pad, adobe, the vertical works just fine.  I am only having this issue with X5.

 

This is frustrating in the field and taking too much time.  Chief Architect wants to charge me $125 to help..... I don't think so.  Has anyone else had problems like this?  Any tips, tricks or suggestions?

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All those other apps you mention have surely been programed with Windows Surface Pro pen in mind - that is a huge difference compared to X5 which wasn't even contemplated for that type of use.  I hope you aren't thinking this is Chief's fault.

 

1st thing i would do is reinstall both Chief and then the driver for the pen.  I've had way over 50% of every computer issue been solved that way.

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I already tried the driver and the "resolve" from CA.  I think I'm gonna remove it and download it again.  Thanks for your help!!

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I'm not surprised either , X5 was not meant to be used with Pressure Sensitive Pens or Touch Screens , I have not tried either with my Surface3 , I have X7 on it and use the Logitech MX-2 Mouse ( Bluetooth or Wifi ) with it when needed.

 

M.

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Well I tried the whole removal and redownload and nothing changed.  It was working great for a couple months but.... now its just plain annoying.  I agree that I am using out dated software with the new computer.  I may just have to live with issues.

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