Electromen Posted Monday at 03:02 PM Share Posted Monday at 03:02 PM I've been using CA since version '97. I'm SSA and using X17. When I attempt to insert an item like Bonus Catalogs > Man Cave > Foosball table, I get this error "This Catalog is not available for you to download" Any ideas why? I happens with multiple items, entire catalogs and not available. Link to comment Share on other sites More sharing options...
Renerabbitt Posted Monday at 05:11 PM Share Posted Monday at 05:11 PM many users I know having the same issue. I haven't reported it yet Link to comment Share on other sites More sharing options...
Eric_S Posted Monday at 05:54 PM Share Posted Monday at 05:54 PM 2 hours ago, Electromen said: I've been using CA since version '97. I'm SSA and using X17. When I attempt to insert an item like Bonus Catalogs > Man Cave > Foosball table, I get this error "This Catalog is not available for you to download" Any ideas why? I happens with multiple items, entire catalogs and not available. Hello, could you try signing out and back in again? These options can be found in the "Account" menu at the top of the screen. 1 Link to comment Share on other sites More sharing options...
Electromen Posted Monday at 09:33 PM Author Share Posted Monday at 09:33 PM 3 hours ago, Eric_S said: Hello, could you try signing out and back in again? These options can be found in the "Account" menu at the top of the screen. I Signed Out, closed CA and restarted the computer. Opened X17, Signed In, Opened a existing drawing, try to insert Foosball same message not available to download Link to comment Share on other sites More sharing options...
Electromen Posted Monday at 09:38 PM Author Share Posted Monday at 09:38 PM I opened X16, searched for Foosball, the Entire Catalog downloaded and Foosball Table worked Link to comment Share on other sites More sharing options...
Electromen Posted Monday at 09:52 PM Author Share Posted Monday at 09:52 PM I called Chief, It works now. ”Account > Sign Out of Chief Architect Account > then Sign In” They said it’s a known issue and seems to be a permanent fix Earlier I signed out using Account > My Account - which is not the proper method Link to comment Share on other sites More sharing options...
Electromen Posted Monday at 10:33 PM Author Share Posted Monday at 10:33 PM Now, I also have all of the online catalogs, including manufacturers, to download from within the library. I’ve never had that before. Link to comment Share on other sites More sharing options...
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