Zen-Renovations Posted May 29 Share Posted May 29 I can't access a file I saved 2 days ago on X16 beta ( which I deeply regret downloading, it has so many bugs and terrible problems) I have to submit the work today and it wont let me open it! Even the backup file is showing "file is being terminated early" when I try to open it with a warning #272004602. WTF CHIEF???????? Also, no help on the phone . Someone please tell me my work isn't gone. Link to comment Share on other sites More sharing options...
Joe_Carrick Posted May 29 Share Posted May 29 Find an archive version prior to your save that you can open. Then save it with a new name or save it as the original. 1 Link to comment Share on other sites More sharing options...
Dermot Posted May 29 Share Posted May 29 Unfortunately, that message means that the file is corrupt and there is nothing we can do to read it. It was most likely corrupted by something on your system and not as a result of a bug in X16. Here is a tech article that may help you to find a usable archive file: https://www.chiefarchitect.com/support/article/KB-00099/accessing-your-archive-files.html Here are some more tech articles that may help with file system problems: https://www.chiefarchitect.com/support/article/KB-00973/message-unable-to-open-the-file.html https://www.chiefarchitect.com/support/article/KB-00960/message-the-plan-file-you-are-attempting-to-open-appears-to-be-corrupted.html As far as any other problems you are having with X16, please report them to our tech support team so that we can look into them further. Please remember that X16 is still in its beta test phase so you should expect to find some problems but most of them should either be fairly obscure or minor at this point. We will try to fix all reported bugs before the official release but if people don't report them they are much less likely to get fixed. 1 2 Link to comment Share on other sites More sharing options...
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