Client struggling with Client Viewer on Macbook air laptop.


AvoyeDesign
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My client sent me this email this morning:

 

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Hello Rod,  received your three emails.   Im using a Macbook air laptop.   A little different moving around the rendering.  Im figuring it out but cannot make the image go full screen as your tutorial says to click bottom right.  There are no icons in the bottom right of my screen.

 

I'm a PC user, so I can't go and investigate this.  Can anyone help me out here?


Thanks!

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6 minutes ago, AvoyeDesign said:

Can anyone help me out here?

 

What browser is your client using? 3D Viewer models viewed in Safari (OOB Apple browser) do not show a Full Screen button, but Chrome does. 

 

In fact Safari is very buggy for 3D Viewer. I use Chrome to preview my models and it works fine.

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55 minutes ago, Chrisb222 said:

 

What browser is your client using? 3D Viewer models viewed in Safari (OOB Apple browser) do not show a Full Screen button, but Chrome does. 

 

In fact Safari is very buggy for 3D Viewer. I use Chrome to preview my models and it works fine.

 

Thanks for your responses, I will forward this information to the client.

 

Rod

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