doitright Posted February 18, 2023 Share Posted February 18, 2023 I ended up in the hospital and wanted to compete a project that I had started on my desktop with Chief 8. I had not downloaded the program to my laptop before so I did that and entered the product key. The activate button would work after I did that. I had my wife deactivate the license on my desktop but that did not make a difference. I had Chief 7 previous loaded on the laptop and it works fine. Any thoughts what could be wrong? Link to comment Share on other sites More sharing options...
Chopsaw Posted February 18, 2023 Share Posted February 18, 2023 It seems that you have wi-fi in the hospital so double check your digital locker and make sure your are signed out and verify your key code. Not sure why it would not work if those are correct. Link to comment Share on other sites More sharing options...
Dermot Posted February 19, 2023 Share Posted February 19, 2023 You might want to check out this tech article for some trouble shooting info: https://www.chiefarchitect.com/support/article/KB-00937/license-security.html If that doesn't help then you may need to contact our customer service or tech support team for more help. They will be back in the office on Monday during our normal business hours. 1 Link to comment Share on other sites More sharing options...
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