HDbyJustin Posted July 6, 2021 Share Posted July 6, 2021 I am attaching (2) photos below with the specs to my video card and my system. I am getting the error at start up that says I can't create 3d views due to my card not being supported. I believe it meets the minimum specs so I am not sure where else to look. Link to comment Share on other sites More sharing options...
Chopsaw Posted July 6, 2021 Share Posted July 6, 2021 I would check with tech support tomorrow so they can clarify their documentation but I think you will need a 9 series Nvidia card or better. Link to comment Share on other sites More sharing options...
HDbyJustin Posted July 6, 2021 Author Share Posted July 6, 2021 Everything was working great on X12. Same system other than upgrading to 16gb of memory and putting a 500 gb solid state drive in. I will try to give tech support a call tomorrow and see what can be done or needs to be done. Link to comment Share on other sites More sharing options...
Chopsaw Posted July 6, 2021 Share Posted July 6, 2021 Just now, HDbyJustin said: Everything was working great on X12. X13 has totally different rendering requirements. Let us know what you find out as others are having similar issues. Link to comment Share on other sites More sharing options...
HDbyJustin Posted July 6, 2021 Author Share Posted July 6, 2021 I just installed X13 and have been previously running X12 for the past year or so. I am aware of the new rendering requirements and I am ok with no ray tracing and things like that. Basic elevations would be handy for the time being. I am on the hunt for a GTX 960 video card locally. I was not expecting to have to upgrade video cards at this time. Link to comment Share on other sites More sharing options...
Solution tundra_dweller Posted July 6, 2021 Solution Share Posted July 6, 2021 I had the same experience when I upgraded to X13 last week, though my GeForce GTX 740 video card would get me through for another year before investing in a new PC. It turns out the shader model on my card is only 5.1 so it does not meet the 6.0 requirements. I found a GTX 1050 for a fairly reasonable price that I could get quickly. Installed that yesterday and everything is working great now. It looks like you are probably having the same experience with the GTX 770. https://www.techpowerup.com/gpu-specs/geforce-gtx-770.c1856 Look at the "Graphics Features" section and it shows the shader model as 5.1. The shader model cannot be upgraded on a GPU. So the "Max Shader Model" info in the X13 video card status dialog is not necessarily accurate for the Nvidia 7 series GPU's. 1 Link to comment Share on other sites More sharing options...
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