simonas Posted December 3, 2014 Share Posted December 3, 2014 When I try to import 3d symbols I get an error message on my mac: "Teigha Error: Teigha Library Error: 62 - Unknown error." /Users/autobuild/p4sync/dev/releases/16/chief/CAModel/OpenDWG/DWGDirectException.cpp(92): Error #272032414 "Teigha Error: Teigha Library Error: 62 - Unknown error." 12/03/2014 09:35:41 AM Build: 16.4.1.20OSX This is Support Center reply: The information we've gotten from our developers on this indicates that the issue is ultimately with called the Open Design Alliance, who wrote the Teigha code which handles the DWG import process. The bug, so far as I know, as been fixed on their side, however since there aren't going to be any further updates to X6, this will not likely be resolved until X7 comes out. While we don't have an exact public release date for X7, typically we aim new releases early in the new year. Your SSA is good through June, which covers the free upgrade from X6 to X7, so I'd suggest waiting for X7 before relying on these working properly. I couldn't find a topic about this error in this forum. Does anyone having same issue? Link to comment Share on other sites More sharing options...
lbuttery Posted December 3, 2014 Share Posted December 3, 2014 I checked the legacy forum and there was only one thread no replies or solutions except mine stating contacting CA's tech support I suspect you are SOL until X7 arrives Lew Link to comment Share on other sites More sharing options...
simonas Posted December 3, 2014 Author Share Posted December 3, 2014 Thanks Lew fingers crossed... Link to comment Share on other sites More sharing options...
KilgoreTrout Posted December 3, 2014 Share Posted December 3, 2014 The have already started beta testing X7. You might want to sign up for the beta to see if the problem is really fixed. https://chieftalk.chiefarchitect.com/index.php?/topic/2833-x7-beta-testers-wanted/ Also, you could try converting the DWG file to another format or even just an older format to see if that works. Generally, I don't use DWG for symbols because it only holds geometry without any materials. 3DS or SKP usually works better. Link to comment Share on other sites More sharing options...
simonas Posted December 3, 2014 Author Share Posted December 3, 2014 I did sent asking to sign me in, but no reply so far. Link to comment Share on other sites More sharing options...
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