MagStew Posted May 3, 2019 Share Posted May 3, 2019 Just upgraded to Chief 11 from 10. Now when I switch views ( Floorplan to elevation/ camera etc.) the cursor only appears outside the floorplan. I have to shut down and re start. Mouse driver is up to date. Anyone had this problem? Link to comment Share on other sites More sharing options...
Chopsaw Posted May 3, 2019 Share Posted May 3, 2019 You may want to do a forum search as I think that is a know issue with some video card drivers. Link to comment Share on other sites More sharing options...
MagStew Posted May 3, 2019 Author Share Posted May 3, 2019 Thanks. I'll give it a try. Link to comment Share on other sites More sharing options...
Garreth Posted May 7, 2019 Share Posted May 7, 2019 Hi MagStew saw your post , yes having issue. Have you resolved?? Link to comment Share on other sites More sharing options...
MagStew Posted May 9, 2019 Author Share Posted May 9, 2019 No, have not resolved yet. I don't know where to begin as I believe my drivers are up to date. Link to comment Share on other sites More sharing options...
Garreth Posted May 13, 2019 Share Posted May 13, 2019 Hi MagStew, just to let you know I have resolved. Chief got back to me to confirm this is a drivers update. I had to manually update drivers, followed a you tube video which explained that the computer (windows software for some reason does not always update to latest drivers even when requested. So manually updated from NVIDIA and downloaded. Bit of muckin around.. Interestingly enough because my computer can use on board graphics or the NVIDIA chip it defaulted to the onboard (lower grade) graphics card. Hence had to do some check/uncheck boxes to get the chief software to use the NVIDIA. Link to comment Share on other sites More sharing options...
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