Shrt2009

Deactivating license

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In the past, when I switched from my desk top to my lap top I had the option to deactivate my license on one computer then activate it on the other. Recently I tried to do this but was only given the option to turn off the license. When I went back to my desk top I had to download Chief all over and it took nearly 2 hours for it to download. Is there a way to deactivate rather that turn off?

Thanks

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All they did was change the name.  By turning off the license you are just deactivating it on that computer.

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Thanks Joe. But it's not working the same. Never had to download again before last time. In the past, I just had to reactivate. Now I have to actually download it all over. Very time consuming.

Thanks again 

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You should not have to download again.  After "Turning of the License" you should then be able to "Activate the License" on the current computer just by logging in.  I do this at least 8 time a week - everytime I go from home to my office and back.

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