ChiefTylerL

Chief Architect
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  1. Aha, far away objects will cause similar behavior! This article will walk you through identifying and deleting far away objects: https://www.chiefarchitect.com/support/article/KB-00021/troubleshooting-small-or-blank-camera-overviews.html Sometimes these can be very very far away and can be tricky to delete (like not being able to be selected normally). If you're unable to delete this object following the resource above please submit a ticket through our Technical Support Center. Using the Technical Support Center: Technical Support Center: https://www.chiefarchitect.com/support/article/KB-00717/using-the-technical-support-center.html I hope this helps!
  2. Hello @SteveTiek, I have seen this behavior before when the plan is very far from the plan's origin point. (x:0, y:0). This can typically be resolved by using the Edit Area (All Floors) tool to move your design back to 0,0. Here is a resource that will walk you through those steps: https://www.chiefarchitect.com/support/article/KB-03124/troubleshooting-origin-error-messages.html If this doesn't seem to resolve the issue, or if you would like assistance, please contact us via the Technical Support Center: https://www.chiefarchitect.com/support/article/KB-00717/using-the-technical-support-center.html I hope this helps!
  3. Hello @winterdd, This kind of design can be created by drawing a railing and marking it as No Room Definition. Here is a Knowledge Base article that will outline the process: https://www.chiefarchitect.com/support/article/KB-00919/placing-a-railing-in-a-doorway.html I hope this helps!
  4. Hello @Chiefuser3gc, You can find far away objects in your plan view, and once deleted your elevation should appear normal again. This resource will walk through locating and deleting far away objects: https://www.chiefarchitect.com/support/article/KB-00021/troubleshooting-small-or-blank-camera-overviews.html I hope this helps!
  5. Good Morning @Ed_Orum, If I'm understanding correctly, this style of light can be found in Core Catalogs> Architectural> Lighting> Tube Lighting> Recessed. There is both a 24" x 24" LED Recessed Tube Light and a 24" x 48" LED Recessed Tube Light. I hope this helps!
  6. Hello @MN_JohnH, You don't have any kind of foundation room definition so the software is seeing your entire building as cantilevered, so what you're seeing is the cantilever underside material. One solution would be to open your Room Specification, go to the Materials panel, select the cantilever underside material, and change it to No Material or Insulation Air Gap. I hope this helps!
  7. Based off of your description I think this should be the Walls, Through Wall Lines layer. Walls, Through Wall Lines layer enabled Walls, Through Wall Lines layer disabled Does turning this layer off fix those lines for you? If not, would you please attach an image of what you're seeing?
  8. Hello @tbuck1db, in the attached plan you have both the Walls, Main Layer Only and the Walls, Through Wall Lines layers enabled which are going to control how your walls are displayed. To fix this: 1. Go to Tools> Layer Settings> Display Options 2. Find Walls, Main Layer Only and Walls, Through Wall Lines and turn these layers off 3. Click OK This should display your walls like you're used to. I hope this helps!
  9. You’ll need to go one step further; next to your 1” Scale Detail Text Defaults click the Green Plus icon to create a new 1 ½” Text Default. This will then open your new 1 ½” Text Defaults where you can go to Text Style and specify your new custom text style. Essentially you just need a new text default to assign your new text style to. I hope this helps!
  10. This issue was brought to our attention this morning and has since been resolved. It should be back to working normally and you will be able to view the ones that were failing before or any new ones that you upload. Please contact us if you're still encountering issues.
  11. @builtright3 It appears that these walls are trying to use the upper wall type (Glass Shower) to create this intersection, which will cause problems because the Glass Shower Wall Type is a single thin layer. I think the approach I'd take here instead is to still use the Pony Wall, set the Upper and Lower Wall Type to be "Stucco-4, Exist, Both Sides", and then paint the panel of your railing panel with the glass material. The Wall Cap seems to be a bit odd, which I haven't looked into, but it might be easier at this point to remove the Wall Cap from the Wall Specification and manually draw one in using the Molding Line tool. I have attached an image of what that looks like.
  12. Hello @sunnyseven, Temporary dimensions can be enabled/disabled by going to View> Temporary Dimensions. I hope this helps!
  13. Hello @JordanWeed, I believe this is an issue that was introduced with an earlier version of X17 and requires signing out and signing back in. 1. With X17 open click Account across the top 2. Click Sign Out of Chief Architect Account 3. Click Sign In to Chief Architect Account and sign back in From my understanding this shouldn't come back again after following the above steps. If this doesn't seem to resolve it for you, or if you encounter this again in the future, please feel free to contact Technical Support through the Technical Support Center. Using the Technical Support Center: https://www.chiefarchitect.com/support/article/KB-00717/using-the-technical-support-center.html I hope this helps!
  14. Hello @winterdd, Various networking ports can be found in the Core Catalogs by going to Core Catalogs> Mechanical, Electrical, Plumbing> Electrical> Jacks> Networking. I hope this helps!
  15. Hello @Samia2024, This behavior is typically caused by an automatically generated attic wall on your 2nd floor, because these walls come with the No Room Definition setting checked. No Room Definition means that the wall will not enclose a room, so a room cannot be selected. I would go wall by wall in these areas, open the Wall Specification, and on the General panel ensure that No Room Definition is unchecked. More information can be found in this Knowledge Base article: https://www.chiefarchitect.com/support/article/KB-02970/troubleshooting-room-selection-issues.html For further assistance please feel free to start a Technical Support Ticket with a copy of your plan and we can help get this resolved. Using the Technical Support Center: https://www.chiefarchitect.com/support/article/KB-00717/using-the-technical-support-center.html I hope this helps!