decorators3

I purchased this new computer a few weeks ago, ALIENWARE M15 RYZEN ED. R5 When I create my designs and send them to my clients - they are not seeing what I see. The color calibration is not a cool white but a warm white I have reached out to DELL several times to check on my color calibration but nothing happens, I may have to return .. see what they can do. The basic colors on CA11 are crisp and clear on my old toshiba but duller on my Alienware in CA I am aware that computers can differ in calibrations but this is so far from reality it is scary and my clients are not happy Wondering if it is CA software when I transferred or computer Has anyone else experienced this? Thanks Levina

HI When I create the terrain it shows on the plan but not the camera view, shows 3 trees symbol on plan view and camera view. I've cleared terrain and started again but it still seems to be stuck for lack of a better word, I had this issue a long time ago and figured it out but not today, any suggestions welcome Levina cax11

thanks will do ..appreciate feedback

OMG!!! How did I not have those toggled. Oh My I feel so stupid. ha ha. I was checking everything else....THANK YOU ERIC. my o h my so simple> all fixed.. til we meet again thanks

Hi I have a new ALIENWARE M15 RYZEN ED. R5 laptop. I have installed my ca 11 on my new laptop. I still can't get any textures, I have updated my core library and bonus +manufactures libraries. I have no idea why I still have no textures, works on my old lap top fine but does not show in standard rendering on this new laptop, The image shows the standard rendering and the material I was trying to I was trying to add to the island. It was suggested I back up the plan - but nothing changed Any ideas thanks

Ok i will do that..thanks I received this message..not sure how I should move forward

Good Morning I have a new Alienware laptop M15 RYZEN R5. Here is my issue. Seems the renderings are different on both laptops but not sure if its because of the CA software or my new Alienware laptop. I see a big difference in the standard renderings as you can see by the SAMPLE IMAGES BELOW. There are no materials showing on surfaces on the alienware. Can anyone direct me as to the problem . I have been going back and forth with my license trying the CA X 11 on both, I have clients that want to make changes to their designs and I have had to go back to my old TOSHIBA laptop in order to show the changes to blend in with their current design. Is this an issue with my computer or color calibration or materials with the software?? I have been in touch with DELL techs several times to check color calibration on my new laptop . the only issue with the color /materials is on my Alienware CA Any sites regular google I look at seem to be ok . Any suggestions are greatly appreciated Levina

thank you

So I had to transfer my COA program to my new computer.. but the colors are totally off is this CA or Alienware. My blues are grey and my reds terrible / Maybe I have to adjust the colors on my computer .. My old Toshiba had crisp clear colors

so is ray trace better with each upgrade

yes you have a point for sure..

Thank you ...ok so should this is a good purchase. That's great. I would upgrade but my SSA has not been current since September 2020 so will be costly to invest in at the moment after just purchasing a computer .Business has not been great since COVID and is taking time to get back to normal But at least I know I'm ok with the computer. I can design a house - have no idea about computer specs. But I did take my time is getting this laptop with a lot of help from my friends so thank you for reinforcing my purchase decision Greatly appreciated

Hi I have just purchased an Alienware laptop - here is the system details, WINDOWS 11 AMD Ryzen 7 5800H with Radeon Graphics Nvidia GeForce RTX 3070 Laptop GPU AMD Radeon (TM) Graphics 16Gb memory 8GB Storage/TTB SSD Can anyone tell me if this is sufficient to run X11 I have 30 days to return Much appreciated

Here is a pic of my issue - soffit missing in places Any assistance would be appreciated Thanks in advance Levina

thanks all fixed

for some reason any objects .. cabinets etc. have an artwork finish that I used on a specific picture .. How do I get back to things back to normal Thanks Levina

When I engage ray trace after a few minutes I get a message saying photon mapping not working and ray trace stops. when I turn off photon mapping all my ceilings are extremely dark and I cant figure out how to fix it. Any solutions out there? Thanks Levina

any suggestions. It is an expandable computer. Why would it not work for X13

Hi I am purchasing a new desktop for my CA as opposed to the laptop I've been using for 6 years, The laptop doesn't seem to be give me the same quality of work or storage as it used to. So here is what I am purchasing ( with the ability to add on if necessary ) Is this DEL Desktop sufficient to give me better rendering quality and storage I need top operate CA / I currently have 11 but will be upgrading to 12

thank you I will look into all and see hat works best for me. At one point I was taking my laptop with me and showing them the walk thru and camera angles. \\\\\\\\but I am considering a desktop instead so the 3d view would be an asset for sure but then again so will all the options available on Chief I an currently running X11

ok thanks ..just had a brief read.. it seems pretty complicated but practice will help I'm sure, I did check out some videos looked easy enough but mot in my project.. again thank you and I will read the information and get more comfortable with it

Hi .. The interior view of the open concept is completed and furnished Wondering how to reduce my interior MB to 50 in order to get my 3d viewer working properly I have no problem with surfaces but materials are another matter. thanks

that is a great idea. I will do that Thank you

Yes.. Thank you .. Its what I usually use but unfortunately my system cannot render like it did. I'm assuming as programs in Chief increase and improve it features etc. I will have to invest in a new computer or just rely on standard renderings. In the meantime it does take a while to access the library content so maybe the investment will be worth it ( once I know what to get) I also notice that chiefs furniture and accessories people lighting etc are not really up to par with other design sites but I guess where chief is an architectural program the aesthetics are not top priority. Maybe I should rethink investing in Chief and pursue another design software that may work better for me. Lots of options Thanks again