Missing resources that ARE IN Asset Manager

[Renerabbitt]

Why are these not automatically being found?
The missing resource from the backup is quite literally in the Asset Manager with the exact same name as the missing resource:

Instead I have to go 1 by 1 to replace every missing resource. This is a huge waste of time

[CarrieS]

Hi Rene,

 

With the Asset Manager, it’s actually possible for two files to share the same name while still being treated as different assets. The name isn’t what determines whether two items are considered the same. Instead, we encode the actual image data into a unique identifier (UID). Even small differences between two image files will result in different UIDs, which might explain what you are seeing.

 

From your screenshot, it looks like quite a few assets were affected. To really understand what led to this, our Technical Support team will need to take a closer look. If you can send a Case to the Technical Support Center with the steps you took leading up to this point—along with your backup and the exported Logs file—they’ll be able to dig in and help determine the cause.

 

Carrie