Second floor is unresponsive(partially)...Why?


Samia2024
 Share

Recommended Posts

All the rooms in the existing house are in the first floor. there is a Bonus room  above the garage. i will have to add a floor above the existing bedrooms to add the new master suite. The Problem I am facing: When I click in the bonus room it is responsive and I can open the Room Specification box. But when i clink in other room/spaces in the 2nd floor, the rooms/spaces are unresponsive and Room Specification box doesn't open.

The garage underneath Room Specification box and the 'Floor Above' is active in the box.(attached) But in other areas/rooms in the same floor(for example: Existing bedrooms in the first floor), if I open the Room Specification box, The 'Floor Above' part is unresponsive. Why? is this why my upper floor above these rooms are unresponsive? How do i fix this issue?

Also i am trying to add a stair. I tried to connect it with the second floor with Auto Stairwell. but it is not working ....because the system is not acknowledging that there is a floor above these rooms.

 

3d.png

2nd floor.png

bedrooms.png

Garage.png

Link to comment
Share on other sites

Hello @Samia2024,

 

This behavior is typically caused by an automatically generated attic wall on your 2nd floor, because these walls come with the No Room Definition setting checked. No Room Definition means that the wall will not enclose a room, so a room cannot be selected. I would go wall by wall in these areas, open the Wall Specification, and on the General panel ensure that No Room Definition is unchecked. 

 

More information can be found in this Knowledge Base article: https://www.chiefarchitect.com/support/article/KB-02970/troubleshooting-room-selection-issues.html 

 

For further assistance please feel free to start a Technical Support Ticket with a copy of your plan and we can help get this resolved. 

 

Using the Technical Support Center: https://www.chiefarchitect.com/support/article/KB-00717/using-the-technical-support-center.html 

 

I hope this helps!

  • Like 1
Link to comment
Share on other sites

Thank you!!!!!

 

i was able to fix the preliminary issue. but now part of the structure is missing floors and ceilings.

Upper level outdoor room: the deck part is ok but the covered area is missing ceiling and floor. Can't select like a room in plan. Room specification window is different.(pls see attached)

Lower level bedroom: floor is invisible

None are attic walls. what can be the issue here?

Screenshot 2025-09-11 100321.png

Screenshot 2025-09-11 100352.png

Screenshot 2025-09-11 100435.png

Screenshot 2025-09-11 103126.png

Screenshot 2025-09-11 103150.png

Edited by Samia2024
added more
Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share