background is grey


jennwhaley
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Did you turn on print preview or the drawing sheet either on purpose or accident?  I can get a screen that looks a lot like you are showing when I turn print preview on and my house is not actually on the drawing sheet.  If you zoom out and you can see the drawing sheet, then that is probably what you did.  I think this is always reset when you close and reopen the plan though.

 

You can adjust your background color in your preferences (under colors) but that would affect all plan views even after closing and reopening the program.

 

You could have something behind the house with a solid grey fill style.  The color could also be set to use your layer settings (which is maybe what NKBAChiefUser is suggesting?)  If you can click in the background area and something is selected, then this would be worth looking into.

 

If it's not one of those things, you might need to post the plan for someone to look at.

 

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Ok so this is how it looks - I have this one white area and then everything else is grey...thoughts??

 

That looks like your drawing sheet.  You can tell because it has the blue lines showing you the printable area and the shadows on the borders.  You either turned on the drawing sheet or print preview.  Both of these can be turned on using hot keys or by clicking on the toolbar buttons (that should be on the right side of your screen if you are using the default toolbars).  You should be able to turn them off and the drawing sheet should go away.

 

What I don't understand is how you can be seeing this when you open a plan.  If I save and reopen a plan, then the program automatically turns them both off for me.  The only time I know that it is on by default is for a layout page and it doesn't look like that is what you are doing because I would expect to see your layout borders.  You might want to post your plan if you want someone to look into that more (or contact tech support).

 

The other thing that I can tell by your picture is that your drawing sheet is not really setup correctly.  If you tried to print directly from your plan view, you wouldn't get anything since it is not on the page.  If you open up the "drawing sheet setup", you can adjust the paper size and/or the scale so that your drawing will fit on the page.  You can then use the "center sheet" tool to put the drawing on the page.  You can also click on the edge of the page to select it and just drag it around.  This really only matters if you want to print directly from the plan view but setting it up right will help when you want to send views to layout pages.

 

Here  is a tech article about drawing sheet setup that might help:

https://www.chiefarchitect.com/support/article/KB-00725/defining-the-drawing-sheet-setup-for-printing.html

 

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