Trouble downloading from Library


Cadwork22
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I search google AI, which directed me to edit, preferences, and to selecting a folder to download into.  However, I still am getting a message the no files were imported.  Any ideas,

thanks in advance.

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Your first mistake was trusting google AI.  :)

 

Are you trying to download bonus libraries or core libraries?  If you messed with your "library database folder" in preferences, you might want to reset it back to the default because you may have done something strange by accident.  I think this tech article covers a bunch of library download issues:

https://www.chiefarchitect.com/support/article/KB-00090/obtaining-and-updating-library-content.html

 

My next guess is that maybe you downloaded libraries that are not compatible with your version (assuming you are still using X15 like your signature says).  This tech article might help:

https://www.chiefarchitect.com/support/article/KB-01759/troubleshooting-compatibility-problems-with-library-content.html

 

If that doesn't help, you probably need to give us some more info about what you did and what messages you are getting.  Or, contact tech support.

 

 

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